Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
tour
Generali Global Assistance
Standard
Trip insurance is expensive. Always buy it, have never filed a claim.
Christy L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We were very pleased with this plan as it covered all the very necessary items & set our mind at ease to enjoy our trip. Fortunately, we did not need to file a claim.
Lawrence D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although we didn’t use the insurance plan that we purchased, it was nice knowing that if something happened medically that we would be able to be evacuated from an island while we were on a cruise. I believe the price was a little bit steep. I think $69 per person would’ve been more Reasonable and in the future, I will be looking for insurance for future cruises, but I will probably look for a lesser priced plan
Alice R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Generali has been incredibly frustrating. I thought I had a very clear case--I had a flight cancelled due to weather and I missed a prepaid first night at an expensive lodge, and I incurred extra travel expenses due to this. First, I've needed a password reset, and sent SIX requests for this and got nowhere. There is simply no way to get help with the website or your account, either online or by phone. For this reason alone I would never use them again. Second, Generali's way of doing business is to email me once every three weeks to ask for some new document--for instance, I had to provide a letter from the airline stating WHY the flight was cancelled (I'd already provided the one saying it WAS cancelled). Then I don't hear from them for 3 weeks. Then they want something else that seems redundant. Or, they tell me they didn't get the last email I sent despite the fact I always can provide the auto reply confirmation email. The latest email they sent me seems meant for someone else--they told me they didn't hear from my "agent" (I didn't use an agent!) and are closing my claim. They are very much looking for a way to not cover my straightforward claim.
Christine A. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Angie
Hello Christine. Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].Feb 02,2023
Generali Global Assistance
Standard
I just thought it was a little pricy otherwise did meet my expectation.
Corretia W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Just a heads up! Plan was as required from the country we visited Costa Rica, be sure and print the pages that indicate the coverage customs in Costa Rica almost declined my coverage had I not proved them wrong with the printed pages
Cecilio t. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thankfully, I did not need to use the insurance. Comfort knowing it was there, just in case.
DARLENE Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully we did not need to file a claim but knowing the coverage was there made our trip more relaxing.
James R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always better to have and not need then to need and not have.
Mary N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I almost had to submit a claim, but my lost item was found and returned to me by Gate 1 Travel.
Kathleen R. would
recommend this plan to a friend or relative.