Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
tour
Generali Global Assistance
Standard
I did not file a claim. I bought the plan because I'm now in my 70's and need to be prepared. That said, I think the cost @ more than $400 for a week is excessive. I have no idea how well Generali would have preformed had I needed them. I did, however, see you have offices in both Papetee and Moorea which was comforting had I needed something.
Cheryl S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
DON'T USE GENERALI. Pay a little more and get AIG, Allianz or someone else.
Our Generali policy was a cruise in Tahiti in March. I could not get anyone to answer the phone in 25 calls. When I did get a response to an email after 2 weeks of trying, they said I had to pay 40% more to change the dates to next year for exactly the same coverage with no changes other than the date.
AIG easily switched the policy dates for another trip I had planned so they are by far the better company.
GENERALI is a rip-off and InsuremyTrips shouldn't even show them as an option.
Our Generali policy was a cruise in Tahiti in March. I could not get anyone to answer the phone in 25 calls. When I did get a response to an email after 2 weeks of trying, they said I had to pay 40% more to change the dates to next year for exactly the same coverage with no changes other than the date.
AIG easily switched the policy dates for another trip I had planned so they are by far the better company.
GENERALI is a rip-off and InsuremyTrips shouldn't even show them as an option.
DONALD F. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I'm glad that I didn't need your services, but it was ready if I did. I will use it again.
William A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness we didn't have to start a claim but felt confident in this policy in case we had to. Would recommend.
Madsen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully, we didn't have to file a claim so I can't speak to that, but we were glad to have this plan in place to cover all of the "God forbid" scenarios that would have caused us to interrupt or cancel our travels. The big reason to purchase this type of insurance is always for peace of mind...
Debbra B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
No claim required, but it was worth the peace of mind.
James F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I can not rave enough about CSA. From the moment we had to cancel our trip to the expedient way the claim was handled, every one was both professional and caring!
We will use CSA every trip we take!
Kudos to the whole team!
We will use CSA every trip we take!
Kudos to the whole team!
Robert N. would
recommend this plan to a friend or relative.
24 of
24 people found this review helpful
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Please see the response from Generali:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We appreciate your feedback as our goal is to provide smooth and seamless transactions for all of our customers while we continue to experience increased call volumes. Unfortunately, the calculated premium cost depends on a variety of factors including days to departure. Our records indicate that a customer service supervisor has provided you with this information along with instructions on how to cancel your policy should you wish to do so or are needing further assistance. "