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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Hawaii rated the Generali Global Assistance Standard plan
4.57 out of 5
179
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We didn't encounter any problems with our flights or hotels so it is kind of hard to say if this plan would have covered those losses. It was comforting to know we had this coverage.
Gregg V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were not able to review the plan within the free 10-day window and would have cancelled policy if we did. The exclusion clause included "pandemic" which we are still experiencing. We were lucky that there were no trip cancellations, interruptions, or delays due to restrictions or COVID surge. Other travel insurance company have a much better cancellation policy.
Yvet K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation.

    Many of the travel insurance providers are covering Covid-19 as any other unforeseen illness, if you are to contract the virus and the plan's definition of Sickness is met. Coverages can include trip cancellation, if it occurs during your trip, as well as trip interruption, trip delay, medical and medical evacuation if it is contracted while on the trip.

    However, any sort of travel bans, government shutdowns, or fear of traveling due to Covid-19 would require the "Cancel For Any Reason" protection.

    If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected].
    Mar 10,2022
Generali Global Assistance Standard
We were told after we filed our claim that the maximum benefit they could give us was $300.00 Our expenses were more than that for the extra day. We paid almost that much for the insurance, so I guess we almost broke even. It was very difficult to file a claim. I spent hours doing it as I am no computer expert and it was hard to provide all the receipts. I don't think it was worth it in the long run.
elaine e. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback. Generali Global Assistance has issued the following response:
    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers, and appreciate your feedback. We’d love to hear what was frustrating so that we can improve upon the experience. Our team can be reached at [email protected]. We hope you consider us again for your next trip."
    Jun 19,2020
Generali Global Assistance Standard
Even though we did not need to file a claim, it gives us peace of mind the know we have travel insurance. Appreciate the ease to compare plans and purchase the plan on-line.
Marta H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I like the comparison features of insure my trip and use the website to purchase all of my travel insurance and recommend the site to others. The policy I purchased provided the features I needed. Thanks
Dennis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We settled on Generali Global travel insurance by doing a comparison using a chart provided on the internet. We felt that Generali provided the coverage that we were most concerned with i.e. delayed travel, insurance if we had to cancel our trip or if we had to cut our trip short due to illness as we have an elderly mother. Luckily we did not have to make any claims as our vacation went very smooth. It is nice to know that we had coverage just the same.
Jennifer B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully I did not have to use it. Comforted to know we had it.
Dennie Max R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
When I fell off a poorly designed sidewalk in Lahaina, HI, while trying to assess whether or not I was injured enough to require medical attention, the thought crossed my mind "this is what trip insurance is for". IF I had needed medical attention we would have missed the cruise ship back to the mainland, so it would have been a "major glitch" in the program. Luckily, I was able to walk away with a few scrapes, bumps and bruises and recuperate during the 5 days at sea.

I will never again waiver as to whether or not trip insurance is necessary! IT IS.
Carolyn O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very glad to hear that you did not suffer serious injuries in your fall. It is not uncommon for travelers to view the cost of travel insurance as a waste of money, that is until they need it. If you had submitted a claim, Generali would have worked with you to make the claim process as quick and easy as possible.
    Apr 16,2019
Generali Global Assistance Standard
This insurance gave us peace of mind when we thought we were going to miss our connection in Chicago due to weather. Luckily our connection was also delayed, so our vacation stayed on track.
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I’m just happy our trip went well & didn’t need to use the insurance. Thank you
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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