Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use insurance so can’t evaluate what would happen if needed.
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We always purchase travel insurance for peace of mind in case anything happens before or during our trip.
JOYCE B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The cruise was cancelled due to Covid. I was originally told that I would be able to roll the insurance over to a new cruise if that happened. Now I am told I have to submit new paperwork for a refund and am being made to jump thru hoops to get my refund and although RCCL has given me time to make a new choice, your company has told me that I hit a deadline. Not happy. From now on I will get my insurance direct from the cruise line I am travelling with. Definitely won't do this again. I challenge you to make things right.
Eric G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I was disappointed to find out I was only being reimbursed $300.00 per day. The cost of hotel and meals was over $1,600.00 for the three (3) days our cruise returned early.
Douglas P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Erin
The you for your feedback. Generali Global Assistance has offered the following response:
"Thank you for your review. We're sorry to hear about the circumstances surrounding your experience. Like other insurance plans you may have, travel insurance cannot cover everything, so it’s important that you read and understand your Description of Coverage/Policy, made available to you before and after purchase."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.May 01,2020
The trip included a
cruise
Generali Global Assistance
Standard
very good
Albina A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I did not use the insurance but I am glad we brought it for peace of mind.
Patricia U. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Luckily I did not have to use the insurance policy this year, but last year I was insured through Generali and did have to file a claim. Your staff was very friendly and easy to work with and processed my claim very professionally and quickly. The way I was treated is the reason we chose to use your insurance company again this year and will continue to do so in the future. Hopefully we will never have to use the policy again, but knowing how helpful you have been and easy the claim process was, I would definitely recommend using Generali to others.
Kathleen D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I don't like to over insure trips or other things but with a 10 day cruise in various ports of call it was a good peace of mind. I was impressed by the promptness of the company to alert us that San Juan had an earthquake before I even heard it on the news. That is some very impressive timely information. I will use this company again when taking a cruise or other international destination.
Steven M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
It is hard to know how good a policy is until and unless you have to use it but it was wonderful to have the peace of mind.
Michele C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great Coverage Again!
Celestine W. would
recommend this plan to a friend or relative.
Please see the response provided by Generali in regards to your review:
"Thank you for your feedback. We're sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service very seriously and strive to provide a fair, equitable and timely process for all travelers. We are pleased to advise the confusion around your situation has been addressed and you should receive communication from a dedicated team member soon. If you have any further questions, please contact us at (800) 348-9505 or [email protected]."