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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited South Africa rated Global Alert!
4.45 out of 5
58
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
I had always bought trip insurance in the past because of my mother's advanced age and failing health. However, for this trip to Africa, I questioned buying it because my mother had passed away and my husband and I were in great health......no foreseeable reasons to cancel. After debating the pros and cons of buying such a policy, my more conservative side won out and I bought the insurance so I could sleep at night. Then the fractured ankle and the subsequence surgery happened a short time before our departure. Global Alert made the claim process relatively easy. All calls were either handled immediately or calls were returned within the day (usually within the hour). Once I provided all the documentation, we received our check, covering all our expenses, minus what our tour company had refunded to us, within 2-3 weeks. I will never second guess the need for trip insurance for any major trip in the future. I would certainly look to Global Alert Preferred again to provide that coverage.
Anne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Most reasonable price but weak in certain coverages, especially delayed travel and lost/delayed luggage.
Peter K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Extended trip by one day. Global Alert agent was extremely helpful in ensuring that we had complete coverage; gave us specific instructions on how to amend policy, with no additional charge.

Thank you.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
After we submitted our claim, with all required documentation, we waited 13 weeks before receiving our checks. Staff at the company handling our claim said that they had a backlog due to a large volume of hurricane-related claims. That may be true, but they should have put on more staff, or taken some other action to increase their claim processing capacity.
Christopher L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    You will be pleased to know that Global Alert / TripMate did follow through on your suggestion to add more staff. However, hiring is only the first step followed by intense and detailed training that spread over several months.

    We are pleased to hear that you did receive your claim checks even though it took 13 weeks. Now that the recent hires have completed training. Global Alert / TripMate claims are being processed on a more timely basis.
    May 01,2018
The trip included a
tour
Global Alert! Preferred
Its hard to write a review for a policy you never needed to use however it did provide a piece of mind.
Betsy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Given the odds that the occurence would not occur keeping 25% of the premium for a cancel for any reason coverage is "hoggish"!
Dennis H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
The plan gave me peace of mind, thankfully I didn't need to use it.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Gratefully, the plan was not used.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Great comfort having it
Linda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I really like InsureMyTrip. the options are presented clearly and are easy to understand. The website is very user friendly. It give me lots of choices, This is the fourth trip I have used InsureMyTrip and thankfully I have never had a claim
Diane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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