Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited the United States rated Global Alert!
4.52 out of 5
123
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
Took a long time to get reimbursed but eventually got back all of my trip deposit when we had to cancel our trip.
Martha W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I can't truly evaluate service since I did not (thank goodness) need to make a claim, but I appreciated the alerts and the offers of service before leaving on my trip.
Pat J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
fortunately I didn't have to use it, but the premium was reasonable for the coverage I needed.
FRANKIE R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Good product, good coverage, good price. What more could one ask?
Leonard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Although I did not need the insurance for the trip just knowing it was there was reassuring. At the end of the trip I thought I might need the insurance as my flight was cancelled and I was not notified, but Southwest worked out a reasonable flight plan.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I filed a claim shortly after returning from the trip because of trip interruption caused by airline/airport issues. I was pleased with the beginning of the claim process, and very satisfied with the payment from Global Alert. However, claim paperwork was received by Global Alert mid-July, and final payment was received mid-October. I had initially been told to expect 20-30 days for the whole process. I would use Global Alert again, because of the full amount of the reimbursement for the missed portion of the trip.
Phyllis A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Luckily we didn't have to use it, so unable to rate service, etc.,
Gay M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Did not have to make a claim--but felt comfortable having this policy.
Elaine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I did not need to file a claim. So, I am not sure how well the coverage would actually have worked.
Penny M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I did not make this trip! Prior to the departure, I canceled, which you state in the policy, c complete refund. I was advised of a refund of only a few dollars. Not worth pursuing. Not good!
Kenneth M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. Here is the refund information per the certificate of your policy:

    "You have the right to cancel the Policy at any time by giving advance notice to Our Agent or Us (stating when thereafter the cancellation shall be effective). We will refund any unearned premium to You within 10 days of cancellation."

    Since your policy was effective for the trip cancellation benefit for approximately one year, the pro-rated refund was just a fraction of the entire premium.

    If you have any questions or concerns, please call us at 800-487-4722.
    Jul 24,2017
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