Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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Global Alert!
Preferred
We could not have been more pleased with our claim results. We had a family death in December and today we received a Full Refund for our claim. Thank you for responding as you did and we will use your insurance again.
David C. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Since we had no reason to file a claim, the policy and ease of purchase was excellent!
Kari P. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
A very good plan that covers a lot and I would use again.
Jennifer A. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I was impressed with how quickly the claim was resolved. Took a lot of the stress out of the delays knowing we had coverage. Thank you.
Traci F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
We had to cancel 2-3 weeks prior to leaving for our 2 week cruise due to a medical event. When I called to find out what I needed to do, the representative was very kind and patient and provided me clear directions over the phone and then emailed the packet to me. I didn't deal with it for about 3 weeks. I finally put the information together; copies of credit card receipts and invoices and submitted via email. They have an online system where you can track the status of your claim. I received the refund we expected in about 3 weeks.
Kathleen O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
Plan covered the essential needs for our cruise, and also the drive down to and back from the port.
Paul C. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I tried to cancel this insurance before my trip. However, every time someone called me to respond, they thought I was trying to file a claim. After the 3rd phone call, they said they would email a claim form to me, but I never got it. I consider that I was very lucky we did not need to make a claim.
Sherry G. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Mike
Thank you for your review and feedback. I apologize for the difficulties you experienced when contacting Global Alert. I see that we contacted Global Alert on your behalf. It appears there was confusion surrounding the request to cancel the policy as you were still continuing on with your trip. Again, my apologies for the difficulties, and please remember we are available seven days a week to assist you with any questions or concerns.Oct 24,2013
Global Alert!
Preferred
The customer service rep we spoke to was terrific! She was knowledgeable and offered all ranges of coverage without pressure.
Fortunately, we didn't have any travel issues but glad we had Global Alert coverage in the event our travels were interrupted. It was added peace of mind and we had a great trip without worry.
Thanks for your great service!
Fortunately, we didn't have any travel issues but glad we had Global Alert coverage in the event our travels were interrupted. It was added peace of mind and we had a great trip without worry.
Thanks for your great service!
Suzanne D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Global Alert!
Preferred
I have no complaints. Thank goodness we didn't have to use this, so it is hard to really write a review on something we didn't use.
Virginia A. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Purchased the plan mainly for it's specific language for cancellation of a condominium rental in the event of a hurricane. It also provided for refund if we were forced to evacuate due to hurricane situation. Thankfully the Atlantic Hurricane season has been slow and it was unnecessary.
Melissa L. would
recommend this plan to a friend or relative.