Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.55 out of 5
2,121
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
Your review is not geared to having a claim so I don't want to give other would be customers a thumbs up when I have no idea how the claim would go. I will say this though, I called and spoke to your claims rep who was curt and annoyed when I was just inquiring about the possibility of a claim. If she is an indication of who I would get in the case of having an actual claim then I am concerned. And I don't like it that you ask me to review when I've never had a claim because the choices for my answers are at best insufficient and give the wrong impression that I'm a satisfied customer -- the last one, "Would you recommend..." well, I really don't know but you don't give me that option as a choice, the proof is when you have a claim and how you're treated and if you're taken care of after spending the money.
Nancy M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    We are sorry to learn that you were dissatisfied with the service you received when contacting the claims department. We appreciate you bringing this concern to our attention. We have notified Global Alert of your concerns so they may investigate further.

    Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.
    Oct 06,2017
The trip included a
cruise
Global Alert! Preferred
It costs too much
Anne G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.

    When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
    Sep 29,2017
The trip included a
cruise
Global Alert! Preferred
The insurance is too expensive
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.

    When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
    Sep 29,2017
Global Alert! Preferred
I can only speak to the representative I talked to when I purchased the plan as we did not have to file a claim. She was thorough, explained everything to me in an understandable way and was most courteous. It was an excellent experience.
Laura V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
Great investment. Thank you
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
It is not easy to review something that you never used. I can say that this insurance was easy to buy and the agents were helpful, and the price was good, but I have no idea if the company would have come through if needed, if the coverage would have been easy to use, or been available had I needed them. The good thing is that I was comforted believing that I had appropriate insurance. Whether or not I had it was not discernible. What I did do was check out the covering company on A.M.Best and it seemed to check out OK. Who knows? But for sure I will get the coverage next time within `14 days of purchase of my trip. the one thing that was worrisome was that "pre-existing conditions" are not covered if you buy your coverage more than 14 days after you first pay for your trip. And I have no idea what is considered a pre existing condition. Fortunately, I never had to make a claim on this insurance.
Irene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
I did not have a claim, but the coverage was good for the price. The real proof is in claim handling.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
Using your service was stupid easy. The agent was helpful, knowledgeable, and friendly. I got more coverage than I was shopping for. It cost less than I anticipated. The documentation provided was excellent on what I was getting and how to use the policy if needed.
I immediately called two friends who were traveling internationally and reminded them that they needed coverage, and they also bought policies.
I am happy to say I did not have any problems that required me to use my policy, so I can not comment on response issues.
Have i saved your number for the next time I travel internationally - Yes!
Gary
Travel destination - Greece
Gary L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred Plus
As described to me online by a sales agent, I feel the terms for unexpected illness of a relative is too stringent if that relative has chronic health issues. In my case, my brother has cystic fibrosis and is had recently had surgery. Given he's had dozens of surgeries, I was not led to believe any issues he had would've allowed for an early return from the coveted trip. I did not become an issue, but in hindsight I don't think I would've used this coverage again.
Patrick C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    The Global Alert Preferred Plus policy provides coverage in the event there is an "Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, or Your Business Partner"

    "“Pre-Existing Condition” means any Accidental Injury, Sickness or condition of You, Your Traveling Companion, or Your Family Member booked to travel with You for which medical advice, diagnosis, care or treatment was recommended or received within the 180 day period ending on the Effective Date. Sicknesses or conditions are not considered pre-existing if the Sickness or condition for which prescribed drugs or medicine is taken remains controlled without any change in the required prescription."

    At the time of purchase, if your brother was home and stable the pre-existing condition exclusion would not have applied to him. The definition of pre-existing conditions only includes Traveling Family Members. However, if he was currently undergoing any treatment or was hospitalized, a related claim would likely not be covered.

    We always recommend contacting us when planning a trip. Our licensed ages are available 7 days a week and can be reached at 1-800-487*4722.
    Sep 20,2017
The trip included a
tour
Global Alert! Preferred
I did not need to use the coverage, but was happy to have it.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.52)