Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.55 out of 5
2,123
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I did not need to use plan, but I saw several people that had issues and I hoped they had insurance.
Mayson F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
fortunately did not need to use the plan
Marilyn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately we had no need for the insurance....a good thing. Reps we spoke to on the phone were pleasant, helpful and very clear about the details. Will use it for next trip.
Ruth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I didn’t have to use you...so can’t really tell if this review is accurate! But it felt good to have coverage...
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
It took 3 months to get reimbursed. Trip mate personnel are incompetent......they requested further medical info from the VA doctor in Florida. Instead of finding out the correct fax from the MD in Florida, they were faxing requests to the inspector general of the VA in Washington DC! If I had not kept calling Trip Mate over and over, I probably would still be waiting. I will never buy this insurance again!
Marion O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the difficulty that you had during the claims process. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Dec 21,2017
The trip included a
tour
Global Alert! Preferred
The claim took two months to reach a settlement. I had to call Trip Mate several times in order to get a status of the claim. The online claim status function did not provide any pertinent information. Trip Mate did not do anything with the claim for the first 30 days. The claim should have been resolved in a couple of weeks or less since I had submitted 15 documents supporting my claim. The claim was finally resolved and I did receive full payment but it took too long too finalize and was very stressful for me.
Henry S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    On behalf of Global Alert, we apologize for any stress that you may have felt due to the lengthy claims process. Generally Trip Mate, who handled your claim on behalf of Global Alert, does usually have a 30 day turnaround time. Unfortunately Trip Mate experienced a much higher volume of claims than anticipated after the damage inflicted by Hurricanes Irma, Jose and Maria which significantly slowed down the processing time.

    We certainly appreciate your review and will bring your comments to the company's attention. However, if you do have any further questions or comments, please feel free to call Customer Care at InsureMyTrip (800) 487-4722.
    Dec 13,2017
Global Alert! Preferred Plus
fortunately I didn't have to use it, but the premium was reasonable for the coverage I needed.
FRANKIE R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
I didn't have to use the plan but the peace of mind is worth every penny.
Donna Lynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
THE AGENTS WERE VERY COURTEOUS AND HELPFUL WHEN I INQUIRED ABOUT YOUR VARIOUS PLANS AND WAS ABLE TO PURCHASE ONE THAT SUITED ME. IT GAVE ME A PEACE OF MIND KNOWING THAT IT WAS AVAILABLE IF NEEDED. HOWEVER, I AM THANKFUL THAT EVERYTHING WENT WELL AND I DIDN'T HAVE TO USE IT.
Verna Clarina L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
No claims and easy purchase.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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