Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.53 out of 5
1,209
ratings and reviews
96%
recommended
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Cruise
Filed claim
Global Alert! Preferred
Luckily I didn't have to use the plan, but it was a great plan at a great price! I would suggest it to any traveler.
Alexandria S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Cannot comment on their claim settlement mechanism, as I never filed a claim.
Alexander A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
We were fortunate enough to have no health issues on our trip,but our friend had a problem and had to see the ship's Doctor. We were all relieved that we had insurance just in case.
Martha D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
This plan offered 10x the health insurance and medical evacuation coverage than my travel agency at 1/3 less cost. I always purchase this plan through Global Alert. (I've not had to use it and hope to never have to.)
Andrea D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Since we didn't file a claim, it's difficult to honestly review the coverage, but it looked great on paper, and the price was so reasonable.
Charles W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
It is hard to rate something that you did not have to use. Based upon the listed coverage, it was a great value for the fee paid. Customer representative at InsureMyTrip was very helpful in working with me to select this policy.
Randall S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
On a previous trip I had to file a claim which was handled quickly with no problem. No claim this trip but peace of mind knowing I had the insurance.
Sarah Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your comments with your fellow travelers.

    Your last trip, which experienced the claim, was insured through a different provider that was also available with InsureMyTrip. However, you would have been as happy with the service and care provided by Global Alert should you have experienced another claim.
    May 17,2016
The trip included a
cruise
Global Alert! Preferred
Best deal I could find for trip insurance.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
This was a horror from beginning to end. Almost as they were taking me off the stretcher for pneumonia in Bali, they called and asked if I was cancelling my trip. I said "NO"! They harassed me and my husband almost daily by email and phone and continued not to understand the meaning of the word no until I finally contacted a supervisor.. I had called before I went to the hospital and submitted a claim as soon as I got home, around March 18th. They asked for additional information which was not needed; sent a card on May 3 saying they had received my info which was sent in March; and finally paid on May 10th--two months after a legitimate claim. Also, they didn't pay for items like the taxi home from the hospital (an hour away). Any questions or responses involved an unacceptable hold time. A terrible experience all around! Would never insure with them again.
Toni S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy, and also for allowing InsureMyTrip to advocate on your behalf. We are sorry to learn of your dissatisfaction with the claims department, but are pleased that your claim has been paid.
    May 27,2016
The trip included a
cruise
tour
Global Alert! Preferred
This was the worst ever. When you pay for insurance and you can not go on a trip particularly due to medical reasons that were quite catastrophic, the last thing you need is to have to call for MONTHS to get it settled. All documentation was provided, all doctors and hospital notes and all T's crossed and I's dotted. you will eventually get your money but you will have to make at least 2 or 3 dozen calls with just being told, I don't know what is going on, it has been approved...we agree with you....dont know why you don't have the check. It was escalated several times, this was a horror, I will NEVER use them again. You have to BEG for your money!
Valerie W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy, and also for allowing us to advocate on your behalf. We appreciate your many years of business with InsureMyTrip. We look forward to assisting you in the future.
    May 27,2016
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