Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
1,602
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
Global Alert! Preferred
Read the fine print- my lost iphone was not covered. When they say that accomodations are covered for travel delay, it only means $100. I got the last available room at Dallas Fort Worth Airport- admittedly it was the Hyatt- they only covered $100 of the $338 cost. So no food, no other related expenses. I didn't even try to claim baggage delay expenses because it was all so tiresome.

The website is not very easy to follow for claims. They kept snail mailing me the forms I had filled out incorrectly, but never let me know what needed to be changed.Then they sent everything back by snail mail for signatures. What is the point of filing on line, if everything still has to go by mail? The weather delay occurred in January, and I am only closing the claim today in March. I will not use Tripmate again.I've had better experience with other travel insurance such as Allianz.
Kathleen G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
We thankfully did not have to use the plan. But it would have covered what we needed it to. It is always good to be covered and not use it!!
Thank you!
Dana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The buying experience was good. Hard to rate anything else since fortunately I did not need the coverage
Robin B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Global Alert! Preferred
Happy we did not have to use your plan. Great comfort knowing we would have been covered.
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Excellent value for a basic plan to cover emergencies.
robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I am thankful that I did not need to use the insurance, however it did give me peace of mind that it was available if I needed.

Thank you
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I did not make a claim so cannot comment on if the company would have followed through with reimbursement without a hassle.
Jennifer W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Like most people, we are very thankful we never had to use the plan. As we get older, we never leave the country without the additional security of trip insurance.
Debra V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Most important is that I did not have to use it, but I was confident that it would have been there if I needed it.
James Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
The only thing is that if there was a more clear way of communicating to your customers which phone # to call if there's a problem and there needs to be a claimed filed while in the foreign country. There are several phone numbers listed and it's not very intuitive to easily figure out which ones do what.
It's partly a graphic design issues, too, in communicating the information more fluidly.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. Berkshire Hathaway Travel Protection
    (4.81)
  2. GeoBlue
    (4.70)
  3. IMT Services
    (4.69)
  4. Nationwide
    (4.64)
  5. Medjet Assist
    (4.61)
  1. RSA Insurance
    (5.00)
  2. Berkshire Hathaway Travel Protection
    (4.88)
  3. GeoBlue
    (4.70)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)