Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
1,606
ratings and reviews
96%
recommended
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Cruise
Filed claim
Global Alert! Preferred
The only thing is that if there was a more clear way of communicating to your customers which phone # to call if there's a problem and there needs to be a claimed filed while in the foreign country. There are several phone numbers listed and it's not very intuitive to easily figure out which ones do what.
It's partly a graphic design issues, too, in communicating the information more fluidly.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Best part was that the coveraget wasn't needed. I did have a confident feeling that if we had an issue it would be taken care of. I really like the website for ease of comparison shopping. Will be using this service again when we travel next year.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
The plan was just right for what I needed. The cost was affordable and it gave me peace of mind while abroad. Luckily I did not have a claim and cannot comment on that side of service.
Margrit A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
We did not need to file a claim. While the policy is quite expensive, the main reason to buy it was for our peace of mind.
Kanwar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I almost had a scare and thought that I might have kidney stones. Called the plan and was assured that if need be I can go to ER and all will be covered. I would have to cash out and submit the claim. I think that it assured me that all was good and the kidney stones "magically" went away.... I am glad to have this as an insurance!
Olga E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The coverage was good and the claim was handled fairly in my opinion.

The processing time was too long. It was received on January 17th and we did not receive compensation until March 9th.

When you charge for insurance even when coverage starts 8 months out, you want your money immediately. Cash flow is also important to the customer.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
6% of the Total cost of the trip is pretty expensive.
2 months is a long time to wait for reimbursement.
MUST CALL rather than track your claim online ....customer service representatives are quite competent and willing to assist!
I believe the settlement was very fair. Just be aware that booking fees and cancellation fees incurred with a wholesaler (in this case United Cruises) are not covered. Our uncovered amount was only $125.00. I would suggest booking directly with a cruise line or airline in order not to incur these charges.
Mary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
We have used Global Alert for several trips. Thank goodness we had no reason to file a claim this time, but we have in the past and the service was excellent.
Phyllis J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The peace of mind while traveling in a third world country was worth it.
Dennis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.

The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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