Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
1,608
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.

The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Primary health is important in travel insurance and I was able to secure this.
Teddy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Having had to previously submit a claim on another booking a few years back . I know how swiftly your company reimbursed me and am thrilled to use insure my trip on each of my adventures
Patricia Renee T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Thankfully I did not need to submit a claim. The coverage and the price were very competitive and having the policy gave me less worry.
Ellen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Fortunately I had no problems but it gave me peace of mind to know I had coverage if there was a problem.
Barbara H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I didn't use the insurance so I don't know how good they are about handling a claim.
Jeanette T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Did not use but very reassuring that we had the coverage. Would be a nice feature if you would give repeat customers a break on the next coverage or a small refund if not used. Just a thought. 🙂
Henry Hanka
hkhanka@gmail.com
Henry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Took 2 months for them to pay a simple 1 item claim $200 claim on $20,000 worth of coverage.
Poor customer service response. Lots of excuses. Sometimes they did not return customer service calls. No way to email the claims dept.
Robert L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for choosing InsureMyTrip for your travel insurance needs. We are sorry to learn that you were dissatisfied with the length of time that was required to resolve the claim. However, we are glad to see that your claim was paid. InsureMyTrip offers assistance to our customers who experience claim issues through our advocacy program. In the future, if you were to experience an issue with a claim, please call us at 1-800-487-4722 and request a customer advocate.
    Mar 07,2017
The trip included a
tour
Global Alert! Preferred Plus
Always peace of mind having Global Alert Preferred Plus with me when I travel abroad. Will definitely have it with me next April in Australia.
Vincent H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
This was the first time we purchased trip insurance. We are now in our 70's and we were leaving the country and it was an expensive trip. There was actually a death on our cruise. The insurance gave us peace of mind. I carried a copy of the page summary of the plan in my purse everywhere we went on tours of different countries. I will do it again when we travel afar.
Mark K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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