Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.55 out of 5
2,132
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Didn't have an event that invoked the plan (good news), but I was glad to have the protection at a reasonable s notable cost. Wouldn't travel without it!
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Hard to say if the plan was a good one. Until a person files a claim and sees how their claim is handled any feedback is useless. I gave the plan middle marks not because it's not a good plan, but since i didn't file a claim, I really don't know if it's a good plan or not. Given no negative experience with the plan, I would buy it again as it appears to contain the coverage and terms I felt applied to my particular circumstances.
Jerry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred Plus
The plan we purchased was exactly what we needed. Unfortunately, we had to cancel and reschedule. The plan paid the exact amount we documented with no issues. It took a little longer than expected (about three months) but it was an easy process.
Glen N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
While we did not have to file a claim, there was a possibility that we would have needed to under the Trip Interruption coverage. I called the number provided and all of my questions about the coverage were answered completely. I was able to make appropriate decisions based on the information provided. I was very pleased with the service.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
Cost of plan was good. We only opted for medical but in the future will expand for full trip coverage. Fortunately we did not need to execute the plan and use the coverage. Customer service was very good and explained all the options.
Walter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
Because a family member is in the military and that life is always uncertain, I had to get "cancel for any reason" insurance, which was a little more expensive than the regular type. As it turned out, he didn't get to go so when we returned, I had him fill out all the forms to get a refund. The problem wasn't with the insurance--it was with the people I spoke with at this company. They really weren't very nice, I thought. When I called to check on the status, they said it would take at least a month after they got all the papers. That was ok, but the tone of their voice could have been better. We finally got a refund, which I do appreciate, but this company needs some training on how to talk to their customers.
Katie C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you very much for your 4 1/2 star review. We are sorry to hear that your experience in dealing with Global Alert was not professional and will bring your comments to the attention of the Global Alert claims department. We are also pleased to hear that you were reimbursed for your expenses under this policy.

    Please feel free to call Customer Care if you have any further questions. We are available at (800) 487-4722 weekly 7:00 AM - midnight ET and weekends 9:00 AM - 9 PM ET.
    Nov 01,2017
The trip included a
tour
Global Alert! Preferred
I think the price was a bit high, considering the likelihood of a claim (lack of likelihood, that is). However, this particular trip was so expensive that having some protection from serious issues was necessary. While I have never filed a claim, I have needed to use the Global Assist plan once when our reservations for a flight home were cancelled and we were stuck overnight in Mexico without a peso in our pockets.
Kurt S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred Plus
I travel to Europe twice a year. I always purchase insurance. I’ve never needed to use it. The one time I thought I might have a medical issue requiring attention I was able to get immediate contact/feedback/instructions on how to proceed. I’m very satisfied with the excellent customer service I received.
Frances C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
Didn't need your service, but was pretty smooth & easy the plan choosing & payment:-)
Shimon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
It was very easy to choose the plan that was perfect for me...the advisor was great
Marianne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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