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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers who have visited Costa Rica rated the Global Alert! Preferred plan
4.67 out of 5
27
ratings and reviews
100%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
luckily I didn't need to file a claim so don't know if the plan was decent or not. Just like car insurance buy it hope you don't need to use it.
Howard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Hard to rate without using it. Would buy again if my traveling required it.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I had a claim that was complicated because I had problems at both the beginning and end of my trip. The problems at the end became complicated because of steps I had to take at the beginning to get to my cruise. I had a little trouble filling out the claim forms, but sent a cover letter and they sorted it out and covered almost every thing I thought they would. There was one denied item that I didn't understand, but since they went over the max amounts that I thought they would cover I was very happy. The only problem was that my claim seemed to get hung up and I didn't get a response as fast I should have. When I called they expedited it and all was well.
Anne B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy. We are happy to hear that your claim was paid. If you have any questions or concerns when filing a claim, please feel free to reach out to our customer Advocates. We are available 7 days a week at 1-800-487-4722.
    Aug 11,2017
Global Alert! Preferred
I am still going thru the process at the moment, but so far things have been smooth and the communication is hands down number one. I appreciate the time and the care that the agents have taken to support my claim and my overall desire for resolution.

Thank You
Jasmin B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
6% of the Total cost of the trip is pretty expensive.
2 months is a long time to wait for reimbursement.
MUST CALL rather than track your claim online ....customer service representatives are quite competent and willing to assist!
I believe the settlement was very fair. Just be aware that booking fees and cancellation fees incurred with a wholesaler (in this case United Cruises) are not covered. Our uncovered amount was only $125.00. I would suggest booking directly with a cruise line or airline in order not to incur these charges.
Mary R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I have had this plan twice and will use it again.
Eric E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Thankfully we did not have to use it.
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Fortunately, we did not have to file a claim, but I did like the communication before and after the trip. Thanks!
Gail B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
We had to extend our return trip for several days. I was surprised that there was no way to extend our travel insurance. That would be a good feature to add.
Cheryl S. would recommend this plan to a friend or relative.
5 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I would like to have been coverd when I rent a Motorcycle and go touring around
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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