Call us

Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers who have visited Portugal rated the Global Alert! Preferred plan
4.50 out of 5
20
ratings and reviews
85%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
We did not need to use our insurance however a woman in our our group had a stroke while in Portugal and had to be hospitalized, etc. I do not know who her insurer was but feel that if this had happened to me or my wife we would have been well taken care of by our Global Alert insurance plan.
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The claim took two months to reach a settlement. I had to call Trip Mate several times in order to get a status of the claim. The online claim status function did not provide any pertinent information. Trip Mate did not do anything with the claim for the first 30 days. The claim should have been resolved in a couple of weeks or less since I had submitted 15 documents supporting my claim. The claim was finally resolved and I did receive full payment but it took too long too finalize and was very stressful for me.
Henry S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    On behalf of Global Alert, we apologize for any stress that you may have felt due to the lengthy claims process. Generally Trip Mate, who handled your claim on behalf of Global Alert, does usually have a 30 day turnaround time. Unfortunately Trip Mate experienced a much higher volume of claims than anticipated after the damage inflicted by Hurricanes Irma, Jose and Maria which significantly slowed down the processing time.

    We certainly appreciate your review and will bring your comments to the company's attention. However, if you do have any further questions or comments, please feel free to call Customer Care at InsureMyTrip (800) 487-4722.
    Dec 13,2017
The trip included a
cruise
tour
Global Alert! Preferred
Difficult to rate since the plan was not used.
Paul P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I find it very hard to judge a plan until something happens-then you find out really how good/bad the plan and the company behind it is. I chose the plan but gratefully did not have to use it.
Laurie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Since I am an older traveler I am most concerned with medical options while on international trips. Trip delay and things like that are not as important to me so I make sure to get a good policy with as much medical coverage as possible. There is always a good plan that covers my needs for where I'm going.
Janneke B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Staff at Insuremytrip acted as a middleman, contacting the insurance company to facilitate some response. Insuremytrip staff were responsive and they report global alert says it should have been here last week. Mind you, it is only for a hundred odd dollars and the claim was filed months ago. The form is cumbersome and repetitive and laborious to complete, both the computerized form you have to fill out to ask to enter a claim as well as the claim itself.
Thomas M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
We did not need to file a claim, but it gave us peace of mind knowing that we did have coverage if needed. The representative that we talked with before going was very friendly and helpful to us. My son-in-law who purchased from another insurance company said he wished he had known about Global Alert before buying his policy. He paid more and not as good of coverage.
Doris S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Well, fortunately, I had no need to file a claim but I had confidence that all matters would be handled in case of any emergency.
Gary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. GeoBlue
    (4.63)
  2. Berkshire Hathaway Travel Protection
    (4.58)
  3. Travelex
    (4.56)
  4. IMT Services
    (4.47)
  5. John Hancock Insurance Agency, Inc.
    (4.45)