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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers who have visited Mexico rated the Global Alert! Preferred plan
4.62 out of 5
84
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
The plan is O.K., but IMO just a bit overpriced. I've never had a problem, or claim, and have always bought Global Alert, but I'm going to look around in the future.
Kenneth J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Cannot comment on their claim settlement mechanism, as I never filed a claim.
Alexander A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Excellent coverage for reasonable price!
Very satisfied! Thank you!
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
It was a good plan and gave great piece of mind.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Didn't have to file a claim for this trip, but I have in the past and was pleased with the processing and resolution.
Virginia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I would recommend Global Alert Preferred to friends and relatives without reservations. The process was seamless and as clear as could be. I had no unanswered questions.
Mary W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The best thing was not worrying about the trip.And it was awesome that we didn't need to use it!
Jerri S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Fortunately we didn't need it, but knowing if anything had happened to delay us getting home we had coverage for the additional nights gave us some peace of mind.
Cheryl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.
Carol L. would not recommend this plan to a friend or relative.
24 of 24 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I spent a lot of time reviewing available travel insurance companies and plan before choosing global alert. Global alert had the plan with the best fit for me at competitive pricing. One recommendation I would make is to provide clearer information on what to do if you are in a foreign country and need to contact an agent - the underwriting isn't organized very well in the plan. It would also be helpful to describe in detail what responsibilities the traveler has if on a cruise - I found out later that the cruise medical staff actually has the right to make decisions about your care in an emergency, so I may not have been able to follow the procedures in the plan anyway. I would also have liked to have some email communication with travel health tips. Overall, I thankfully did not have to use the plan and was satisfied with the terms and knowing I would have coverage if I needed it.
Sherri S. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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