The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
The plan is O.K., but IMO just a bit overpriced. I've never had a problem, or claim, and have always bought Global Alert, but I'm going to look around in the future.
Kenneth J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I would recommend Global Alert Preferred to friends and relatives without reservations. The process was seamless and as clear as could be. I had no unanswered questions.
Mary W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we didn't need it, but knowing if anything had happened to delay us getting home we had coverage for the additional nights gave us some peace of mind.
Cheryl K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.
Carol L. would not
recommend this plan to a friend or relative.
24 of
24 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I spent a lot of time reviewing available travel insurance companies and plan before choosing global alert. Global alert had the plan with the best fit for me at competitive pricing. One recommendation I would make is to provide clearer information on what to do if you are in a foreign country and need to contact an agent - the underwriting isn't organized very well in the plan. It would also be helpful to describe in detail what responsibilities the traveler has if on a cruise - I found out later that the cruise medical staff actually has the right to make decisions about your care in an emergency, so I may not have been able to follow the procedures in the plan anyway. I would also have liked to have some email communication with travel health tips. Overall, I thankfully did not have to use the plan and was satisfied with the terms and knowing I would have coverage if I needed it.
Sherri S. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.