Travel Insurance Reviews HCC Medical Insurance

HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term and travel medical insurance products designed to address the insurance needs of travelers worldwide.

Learn more about HCC Medical Insurance.

Customers who have rated HCC Medical Insurance Services
4.53 out of 5
384
ratings and reviews
94%
recommended
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Cruise
Filed claim
HCC Medical Insurance Services Atlas International
I didn't use the plan but it was good to have, I probably will get another one from you soon.

Thanks,
Bob Marshall
Robert Wells M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
HCC Medical Insurance Services Atlas International
Plan provided peace of mind should a serious medical issue occur.
Randy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas America
Thankfully we did not need to use any of the services. But, it is important to know that we had the necessary health support.
Ricardo V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
Fortunately I had no cause to use the insurance, but it was nice having peace of mind knowing it was there.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
well, I didn't use it to answer questions above so that's why i gave only 3 stars, maybe it should start with "did you have to use it?" and after send better questions that will help you with better feedback and not with the feedback that you want to hear. maybe for the next time it could offer a better price since I didn't use it this time.
CELSO MARCEL C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
It was not necessary to file any claims but the ease of completing forms for coverage and response time for confirmation was excellent!
Samuel G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
TG I haven't had to use the plan - the registration process was reasonable.
MICHAEL N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
It would be nice to have a mobile app with the plan info, like a card or even an Apple Wallet entry.
Marcelo B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
HCC Medical Insurance Services Atlas Multi-Trip
We purchased this plan because we were traveling abroad twice - first to Italy and a 12 day cruise in April and then to Norway, Sweden and Denmark the end of August. The day we landed in Oslo Norway we had to take my husband to the hospital because we thought he was having a heart attack. Thankfully, it was not. We traveled the end of August and I am writing this review the first part of November, and we still have not received reimbursement for the medical costs, which should have been covered under this plan. Very poor customer service, no response to phone calls, had to submit the claim forms three times electronically and finally gave up and mailed them in. Would not recommend HCC - Medical Insurance Service Group to anyone!
Eileen L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you experienced difficulties early on in the communication process. We are encouraged that you informed us last month that you had been contacted by HCC Medical Insurance Services. Please let us know if you require further assistance. You can request a Advocate by calling 800-487-4722 or emailing customercare@insuremytrip.com.
    Dec 09,2016
The trip included a
tour
HCC Medical Insurance Services Atlas International
Did not need to use plan so really can't assess the plan and how well Atlas performs on their coverage.
Walter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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