Travel Insurance Reviews HCC Medical Insurance

HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased an HCC plan from InsureMyTrip.

Learn more about HCC Medical Insurance.

Customers who have visited Brazil rated HCC Medical Insurance Services
4.27 out of 5
12
ratings and reviews
91%
recommended
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HCC Medical Insurance Services Atlas International
The best of this is that I came back in one piece, knowing that if something happend my familly had HCC Medical Service support.
Eduardo V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC insurance did not allow you to send any documents or claims by email and you have to mail by courier. If you live outside of the United States you'll incur further costs.
Gabriela M. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claims process. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates can help guide customers through the claims process.

    Please see below response from HCC Medical Insurance Services:

    Dear Customer – I’m sorry to hear to you experienced issues. HCCMIS is able to accept claims via email to service@hccmis.com. In addition, claims can be submitted electronically via the Client Zone, HCCMIS’s online account management portal for customers. If you have any questions, please reach us at 1-800-605-2282 or via email at service@hccmis.com.
    May 07,2015
    • GabrielaM
      Photo
      This is not what I was told at the phone by your Customer representative. The only solution I was given was the ordinay mailing service. As a result I sent the docs by DHL courier which has delivered after 20 days, and hopefully HCC will accept now my claim. If I've known it before I'd better have used the online services.
      May 07,2015
      • Zac
        Photo
        Dear Ms. Macedo,

        I’m very sorry that you received this inaccurate information. I will meet with our Customer Service manager to ensure that we coach the staff on this event so that it does not occur again. I will personally follow up on your claim and see to it that it is expedited in efforts to make up for some of your lost time. Thank you.
        May 12,2015
HCC Medical Insurance Services Atlas International
Didn't have to use it (luckily) but the plan was very straightforward and the coverage was easy to understand.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Leaving home without insurance was not an option.
I did not need medical attention but was happy I had coverage just in case, for a very reasonable amount of money. Peace of mind was important to me.
Elena S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
good service at a reasonable cost
Johari G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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