Travel Insurance Reviews HCC Medical Insurance Atlas International

The HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $1,000,000 medical coverage.

To learn more, see the HCC Medical Insurance Atlas International product page.

Customers who have rated the HCC Medical Insurance Services Atlas International plan
4.54 out of 5
330
ratings and reviews
94%
recommended
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HCC Medical Insurance Services Atlas International
I bought the HCC Atlas International plan as the terms for a Russian Visa stated that I needed to have medical insurance. It turns out that I didn't need insurance to get the visa, nor was I asked to show proof of insurance when I traveled to Russia.
David M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
HCC Medical Insurance Services Atlas International
Gave me peace of mind.
Christy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
HCC Medical Insurance Services Atlas International
Found this plan to be exactly what we needed for a last minute trip we booked.
Ryan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
A great plan for the last minute traveler, and at a great price. Emergency Medical, dental, and evacuation coverages are some of the most important parts of a good plan, and this plan had it! Thank you very much for giving me assurance on my trip with my daughter!
ADRIANNA C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I am happy that I had it. They made it easy.
Susan P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
HCC Medical Insurance Services Atlas International
It was a comfort to know that the insurance was there if we had needed it.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Fare price. Feels good to know you have insurance.
Christine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I would have preferred a notice that my HCC Medical Insurance Services plan was about to expire. I even asked for a reminder and was told that I would be reminded... but never was.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for letting us know that you never received your renewal notice from HCC Medical Insurance. The company does automatically send emails notifying their Insureds of their upcoming expirations. HCC did confirm that the notice was sent to your email used to purchase the policy. Unfortunately the notice must have been misdirected to a spam or junk mail folder. Once again, we apologize for any inconvenience that this may have caused and hope that you will continue to purchase from us in the future.
    Dec 06,2015
HCC Medical Insurance Services Atlas International
HCC seemed to have the best package for the best price. This plan included a few rare, important coverage in the case that they were any incidents. Nice to know we had the coverage as a family.
Eric P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC insurance did not allow you to send any documents or claims by email and you have to mail by courier. If you live outside of the United States you'll incur further costs.
Gabriela M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claims process. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates can help guide customers through the claims process.

    Please see below response from HCC Medical Insurance Services:

    Dear Customer – I’m sorry to hear to you experienced issues. HCCMIS is able to accept claims via email to service@hccmis.com. In addition, claims can be submitted electronically via the Client Zone, HCCMIS’s online account management portal for customers. If you have any questions, please reach us at 1-800-605-2282 or via email at service@hccmis.com.
    May 07,2015
    • GabrielaM
      Photo
      This is not what I was told at the phone by your Customer representative. The only solution I was given was the ordinay mailing service. As a result I sent the docs by DHL courier which has delivered after 20 days, and hopefully HCC will accept now my claim. If I've known it before I'd better have used the online services.
      May 07,2015
      • Zac
        Photo
        Dear Ms. Macedo,

        I’m very sorry that you received this inaccurate information. I will meet with our Customer Service manager to ensure that we coach the staff on this event so that it does not occur again. I will personally follow up on your claim and see to it that it is expedited in efforts to make up for some of your lost time. Thank you.
        May 12,2015
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