Call us

Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers who have visited China rated InsureandGo
4.50 out of 5
15
ratings and reviews
93%
recommended
Sort by
Cruise
Filed claim
InsureandGo Global Gold
We had the travel experience you never want to have. My husband was in a freak accident in China. Ultimately we used just about every service in our travel insurance policy - medical care, hospitalization, a flight for medical attention and then a flight home, plus claims for reimbursement for accommodations and unused prepaid expenses.
We received other benefits not in listed in the policy. The insurance carrier, InsureandGo, had access to resources which would have been difficult for us to obtain - an English speaking doctor in Hong Kong and ambulance transport from our hotel to the hospital. I don't think we would have found these resources on our own.
At the beginning of our emergency, Insure My Trip contacted us to confirm InsureandGo was in touch with us, a nice touch. We did not have to contact Insure My Trip for assistance while we were overseas or with our claims after we got home, but it was good to know Insure My Trip was there if we needed assistance.
We returned home 4 months ago. My husband is now fully recovered and now we can even think about the next trip.
Brian W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
I provided all the evidence documents from the airport, China Southern Airlines, itemize experience to the claim adjuster, and she denied my claimed due to no receipts. She doesn't understand that in China country most the time they don't provide receipts especially where I bought. Not fair at all, not very satisfied with the service. Rip off system.
Dave T. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for you for feedback on the policy. We are sorry to learn that your luggage was delayed during your trip. The following statement has been issues by InsureandGo:

    "Thank you for your review. We are sorry to hear about your dissatisfaction with regards to your baggage delay claim. Unfortunately, you were unable to provide “proof of loss” including a statement from airline that the baggage was in fact delayed and receipts for necessary personal items that you would have purchased. This is required in order to establish proof that you incurred a loss and have a valid and payable a claim.”
    Dec 10,2015
InsureandGo Global Silver
The InsureandGo Global Silver plan was easy to set up. I did not have to use it but I would never plan an expensive trip or one to an area far from home without trip insurance. The peace of mind of having the coverage was well worth the small cost of the policy. I have a number of health problems which could have flared up to prevent me going or, worse yet, have flared up while half a world from home. Trip insurance was essential. InsureMyTrip was inexpensive compared to the cost of getting sick overseas.
James Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
The customer service representative are very reassuring of what is offered. Each one that I spoke was pleasant, helpful and knowledgeable.
Mealifer L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.72)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.54)
  4. John Hancock Insurance Agency, Inc.
    (4.49)
  5. Crum & Forster - Travel Insured International
    (4.48)