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Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers who have visited Israel rated InsureandGo
4.59 out of 5
28
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
InsureandGo Global Silver
Thankfully, I did not have to use the plan, but nice to have just in case, Good plan
Gary Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Thank you!
Igor S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureandGo Global Gold
As my ratings indicate, I was extremely satisfied with the insurance. Unfortunately, I did have to file a claim for medical treatment (for food poisoning) which included a brief hospitalization. I was meticulous about obtaining and then submitting all records and receipts and as your insurance promised, we were reimbursed in full in a very timely fashion. We also found your reps to be very helpful in directing us as to how to file the claim and in clearly answering all questions. While it would have been much better not to have become ill abroad, I very much appreciated that you were there for us, as promised. I would not travel outside the US without first obtaining health insurance through InsureandGo and I will recommend you to anyone who asks about foreign travel insurance. Thank you.
Abby Ellison K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
This is the second time I purchased travel insurance with this company. The first time I had to cancel the trip due to illness and was pleased to get my money returned. The second time I did not have to cancel, but was relieved to have the peace of mind the policy provided.
I recommend Insure My Trip.
Cheryl R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
Didn't use it, fortunately
Harold F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
we felt confident in your company covering us if we should need you! thank you for your cost sufficient rates!
Adrian L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
The price seemed reasonable. Fortunately, we did not need to use the insurance, therefore our rating on satisfaction is not necessarily valid: there was no test of its coverage.
The service representative who helped me choose a plan (over the phone) was very easy to work with, knowledgeable and helpful. Thank you.
Miriam F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
We purchased the policy primarily for medical coverage while overseas.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Steven S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. However, we are pleased to learn that your claim was paid. In the future, if you experience an unusual delay in claim status communication, please contact InsureMyTrip and request a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722 or emailing customercare@insuremytrip.com.
    Jan 30,2016
The trip included a
tour
InsureandGo Global Gold
Plan was easy, reasonably priced and easy to navigate. Will definitely use again
Joyce K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
Would buy this plan again and we are thankful we did not have to use it.
Sharon . would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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