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Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers who have visited the Caribbean rated InsureandGo
4.65 out of 5
64
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureandGo Global Gold
Peace of mind means everything when you are away in a strange place, coverage provides a comfort level should a crisis arise. We always use Insure My Trip when traveling.
Sharon O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
Thankfully we did not need to use the coverage, but it was assuring that we had coverage just in case.
A fellow passenger ended up with an infection and used the ships doctors. Had to have blood work, antibiotics etc. and did not have coverage, ended up with a sizable bill.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Peace of mind when traveling and assigning risk to someone else. That's why I purchase insurance. It is well worth it even if you don't use it.
Mary Carol P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Platinum
We were totally satisfied with the coverage we selected. Fortunately we did not have any claim to see how well the plan covers us. But that is a blessing for us we came home in great condition. We felt comfortable having the insurance and glad we didn't have a need to use it. I would purchase this coverage again on our next Cruise.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
I was pleased with the cost of the plan for our 7 day vacation. The plan allowed more coverage then the entity we used for vacation & we feel safer having insurance for our trips rather than not.
Marie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
I had a medical emergency while on the ship. The ship's medical center charged me over $1,600. After we got home from the cruise, I filed a claim and received a check covering the cost in less than 2 weeks. Great service!
Victoria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
Insurance package was and is the best travel insurance available. No claim was filed but payments would have been paid directly to the service provider without going through your normal health insurance provider.
Leroy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
I took out this plan for a trip to cuba after I paid for it I was informed it did not cover cuba when I contacted you I was told you would call me back you did not again I called you said you would call me back you never called me back so I contacted my card and they took the charge off. right before I get an e-mail from you to have a good trip so I call you again then and only then did you tell me it would cover me in cuba. but I had already got other insurance.
Kathleen A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following reply:

    "Thank you for your review. We are sorry to hear about your dissatisfaction. We sincerely apologize for any confusion we caused. We do cover travel to Cuba within the US State Department guidelines. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions, please feel free to contact us at 1-888-491-9596."
    Apr 07,2016
The trip included a
cruise
InsureandGo Global Silver
The plan covered our trip delay cost satisfactorily. I do believe it was on the expensive side. My one issue was lack of correspondence from one representative. Many e-mails re our claim status, made after a reasonable time went unanswered as did phone messages. It took another representative to answer my questions very nicely. She also communicated that the claim had been processed and was being sent. I appreciate her as being a good rep for the company. She would be my only reason to take this insurance again in the future.
Jean S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
We had to cancel the trip due to an emergency medical situation. We received reimbursement within 7-10 days after providing the requested information, including a medical affidavit signed by the doctor. We were very happy with the customer service and the efficient processing of our claim.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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