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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited French Polynesia rated InsureAssist
4.65 out of 5
13
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan Premier
This was a claim that was a little over $10,000 because I broke my ankle ten days before our French Polynesia cruise. I mailed the claim form with the documentation on 1/27/16 and had the claim payment checks in hand on 2/11/16 (one for me and one for my wife). They even paid our half of the private transfers (airport-port-airport) that we had scheduled with another couple that we could not cancel (because the other couple still needed the transfers). EXCELLENT SERVICE!
Mark R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan
Everything went smoothly and we made no claim. We feel that the peace of mind of having the insurance makes it well worth the price. When traveling in developing countries, as we often do, the medical coverage is especially important to have.
Barry A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
We did not have to file any claims, so we really cannot say how good or bad the InsureAssist TravCan coverage would have been, nor how easy it would have been to file a claim. Probably we will not personally endorse TravCan because of this, as we just don't know the quality of the product and level of customer care. However, we would go with this company again, though, as we assume all would have been handled satisfactorily.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TripMed
Thankfully, we did not have to use our plan, but I sure felt better having it. It is a nice feeling to know you are covered for getting sick or injured on while on vacation! Will definitely get coverage again when traveling out of the county.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
No claim was submitted for InsureAssist TravCan plan.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
Even though I did not use the insurance, I almost had to cancel at the last minute, and because it was Saturday there was nobody to take my call. Very frustrating
Bernard M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your review. We apologize for the inconvenience. Please note that if this was an urgent matter, you could have utilized the 24-hour emergency assistance line included in the policy.
    Nov 20,2013
The trip included a
cruise
tour
InsureAssist TravCan Premier
Purchasing and obtaining the insurance was easy and straightforward. Without having filed a claim, I can offer no other opinions.
Eleanor B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Buying the plan gave me peace-of-mind, which mattered greatly to me. Thank you.
LUCIA W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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