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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited Australia rated InsureAssist
4.59 out of 5
33
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
We purchased a Gold Plan for an expensive trip to Antarctica and Patagonia.
Unfortunately, the ship suffered major engine failure and our voyage scheduled
a few weeks later was cancelled. Our plans to tour Patagonia were also cancelled.
We contacted the Insurance company who provided a complete set of claim forms.
We worked to reschedule aspects of our trip and obtain credits where possible.
Despite our efforts we were faced with a significant loss. However, we are pleased
to report that the Insurance Company responded in a timely manner and provided a
check to cover our loss. That's right....no request for additional information. No hassles.
No delays. They behaved exactly as we wished and they will continue to be our Insurance
Company for all future trips. Well done!.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan Premier
We did not need to use the plan and cannot say how it works.
Cuzin D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TripMed
Knowing it was there provided peace of mind.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
It was the most cost effective policy that offered the comprehensive coverage I needed.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
The web site was easy to use and compare policies. Prices were reasonable and provide the coverage I thought might be needed.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
Although I didn't need to use the coverage, it looked like it would cover everything I needed it to cover.
Joanne L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TripMed
I felt comfortable with choice of coverages within the policy purchased.
Gary M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Our trip was delayed for 3 days due to canceled flights because of a snowstorm. I called the claims dept. to see if we could claim the trip cost , as we were going to miss the first 3 days of the tour and would like to reschedule it for another time. I was told that yes we were covered if flights were canceled for 24 hours but only if the airport was officially closed. Seems like a loophole, as all flights in and out of the airport were canceled but the airport was not "officially closed." They said we could put in a claim under the trip delay coverage which had a limit of $150/day to a maximum of $500 total. This was done and the claim was processed promptly.
Mary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
This plan worked perfectly and paid for itself, twice. A 24-hour delay by the airline caused me to miss a night in a hotel that I had pre-paid for. On the 3rd day of my trip, I was taken to the hospital for a horrific case of food poisoning. I kept all the paperwork from both the airline and hospital, emailed it in with a simple claim form and 5 days later there was a check in my mailbox! Super easy!
Laura B. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TripMed
Thankfully, we didn't have to use the policy but it fit our needs perfectly. InsureMyTrip will be the second stop right after booking the trip.
Daniel F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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