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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited New Zealand rated InsureAssist
4.48 out of 5
24
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan
After some additional documentation was submitted, I was allowed to change the dates for the trip insurance after I had to delay the dates of my trip due to medical issues.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Fortunately for us, we have never needed to file a claim for any travel insurance policies purchased. I suspect the true time for me to evaluate the quality of the InsureAssist TravCan Premier insurance and customer service is when I actually need to file a claim.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
I appreciated that we could make a change to the dates of coverage after purchasing the insurance. It was easily accomplished at no extra cost.
Richard E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. Typically, comprehensive policies can be amended prior to the scheduled departure date. In general, increasing the covered trip cost and/or extending the travel dates will result in additional premium. Often times, certain statements or documentation will be required before the requested amendment is approved. To initiate a change request, please call us at 800-487-4722.
    Mar 26,2015
The trip included a
tour
InsureAssist TravCan
I didn't need to "test" the InsureAssist TravCan plan so I can't really judge the policy itself!
Danette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Even though I did not file a claim. I was very happy with the process to be insured. What I really liked was the email I received just before my trip began summarizing the coverage and all pertinent phone numbers I would need.
Andre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
We contacted Insure Assist when we arrived home to tell them my Canon 60D camera had been stolen in Sydney, Australia. They provided information for us to file a claim. We had filed a claim with our regular home owner's insurance. When they paid us a partial payment, we submitted this information along with our documentation to Insure Assist. We filed the claim 11/24/14 and were notified they would make payment on 12/10/14. Received the check about a week after that on 12/19/14. Very pleased with this company. Have used them in the past for travel insurance and will continue to use them as the need arises. Very, very pleased with their handling of the claim and their personnel.
Noah H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan
didn't need to use the plan, so no comment
Laurie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
This the second time we bought insurance form InsureMyTrip. I found the process of procuring the insurance fairly easy. No high pressure from the representative, he was very helpful in making my decision, and answering my questions. Should I need trip insurance again, I will most definitely go to this company first. I don't know how they are if a claim is filed. I've had a bad experience in the past with a different company. These folks describe a good process that, if it works as they say, will make the claim process easy.
William B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Cost of insurance was reasonable. We didn't have a claim so cannot comment on company.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Wish it were not necessary, but trip insurance at this point - for baby boomers with elderly parents still alive - is just a necessity.
Lynette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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