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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited the Caribbean rated InsureAssist
4.67 out of 5
154
ratings and reviews
99%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan
So good to know I had coverage after hearing all the others who had trip delays, Luggage missing, and medical emergencies while on my cruise.
Mary Ellen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Fortunately we did not have any problems.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
While it is impossible to truly rate a plan until and unless it is used, the peace of mind is quite good.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
While we did not use the coverage, there was a level of comfort in knowing we had coverage. The cost was significantly less than what was offered by the Cruise line or the Travel Agent but it covered the items we needed.
Rebecca H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
With your policy of not returning funds for a trip that was cancelled months in advance (even before payment was due on the cruise ship) is just a complete rip off.
ESPECIALLY for repeat customers. Be assured you have lost our business and anyone we used to refer to you in the future. The worst customer service I have ever received. I don't even know how you are still in business but I can assure you that from me alone over a lifetime of cruising that you are losing $1,000's of dollars. Now add in our friends and referrals? We all be cruising the Mediterranean this summer and will happily NOT be using YOU. I would say yes to the box below on contacting me but you ignored my request for months to call me back about this issue so I know it is a joke. You don't even have customer service!
William G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the InsureAssist TravCan policy certificate:

    "All premium is non-refundable after a 10 day review period."

    After reviewing your request to cancel the policy for a refund of premium, the Underwriter stood by the terms and conditions of the policy.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
The trip included a
cruise
InsureAssist TravCan
did not have to use policy
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Reasonable price. Easy to understand and purchase online.
Gladys F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TripMed Multi-Trip
If you are elderly or just concerned about needing emergency evacuation, the InsureAssist TripMed Multi-Trip is a good plan.
Aaron M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
While I did not file a claim, the benefits specified in the coverage appeared to be good insurance against losses due to cancellation, illness, or injury while traveling.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Good coverage at reasonable prices. Provides peace of mind and allows for an enjoyable vacation.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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