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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited Spain rated InsureAssist
4.48 out of 5
65
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
Purchasing process was easy - spoke to a knowledgeable telephone representative who helped explain the difference between several plans. Sine we did not have to file a claim, it is hard to rate the coverage, but felt better knowing it was there if we needed it!
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Didn't have to file a claim, but loved the comfortable feeling one gets from having insurance just in case.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Peace of mind was worth the cost!
Gerald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Signing up was painless and allowed me to tailor my options. I really appreciated having a reminder email with a link to a PDF of the policy sent to me a day or so before I left. I was happy to not need to use it, but since I was traveling solo on another continent, the peace of mind it gave me to have this coverage was worth way more than the premium!
LaJean L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
We had an unusual and serious health issue arise before our planned trip. With proper documentation and the filing of forms, our claim was processed in 3 weeks and we received a full refund of our tour package within one month. Thank you!
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
The customer service representatives were most helpful. They allowed me to change dates of insurance when the trip had to be postponed.
Florence B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We didn't have any claims.
Larry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
I could not be happier with InsureMyTrip and InsureAssist. I have purchased insurance from InsureMyTrip approximately many times. On my most recent trip, I had to file a claim. The claim was handled very fairly and promptly. I have already recommended InsureAssist to several people. Thank you for making a tough situation easy to handle.
Maxine S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Applying for insurance was very easy on-line. We chose this plan because they were the primary insurer. Previously, we purchased travel insurance through another insurer. We had a claim to file and found out that they were a secondary insurer. We had to file unnecessary paperwork with Medicare which already stated we were not covered for overseas medical. It took 7 months to finally receive our claim funds. Fortunately, we did not have to file a claim this trip. Would never purchase trip insurance from a company that provides secondary coverage.
John D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
On a transatlantic cruise, my husband suffered from toothache. The ship's doctor gave him antibiotic and pain meds and told him to file with trip insurance. We tried but were told that coverage was only for accident to healthy tooth. We had Premier plan which was far from premier.
Michael P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    We passed your feedback along to InsureAssist. InsureAssist claims department states that the injury has to be to a sound and natural tooth, which resulted from an external source.
    Dec 18,2013
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