Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,049
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
InsureAssist TravCan Premier
Having the plan gave me peace of mind, which Is why I rated it well.
Maryann P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
This was our second time using InsureMyTrip to purchase travel insurance. Felt confident that I understood what we were purchasing and how to make a claim if it was needed. The customer service representative assisted me in purchasing both of the policies and she was helpful, friendly and very knowledgeable about the products! Thank you.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
Due to traveling independently and booking transportation, lodging and excursions over several months, we had to ask a lot of questions about what expenses to cover and when to cover them. The InsureMyTrip customer service was very helpful in explaining how this works in general and in particular with each insurer. The representatives were pretty consistent, although not 100% in sync. There is a lot of room for interpretation--some probably err to the side of caution. Never assume anything specific based on a general answer, and never assume anything general based on a specific answer!
RICHARD D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
The plan gives me peace of mind.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The peace of mind the plan gave us was worth every penny of the premium! I will definitely use InsureMyTrip again.
Lynda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Fortunately, I did not have to utilize the plan.
Antoine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
It is hard to review something that was not used. your choices are loaded as not to allow for an honest appraisel.
JOHN U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TripMed
Since I didn't have to make a claim, like other reviewers, it's hard to judge the quality of the InsureAssist TripMed plan.
Brenda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
Glad it was there.
Sharon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Our trip was cancelled because the river was too low for the cruise ship to operate. The cruise line was more than generous and offered a full refund of the trip since we didn't want to turn it into a bus excursion. We notified InsureAssist as soon as we found out (2 days before our scheduled departure). I could understand they might not refund the full policy cost, but 3 couples who planned to go with us got full refunds of premium from their insurance providers. InsureMyTrip fought for at least a partial refund for us, but InsureAssist denied our request even though we never left home. I could understand them denying a refund of the trip cancellation portion of the coverage, but I think it was wrong for them not to refund something as there was no possibility we were going to file any claims. I purchased coverage from InsureAssist on four previous occasions and never had a claim. I have recommended them to others, but I am glad no one took me up on it this time. I will purchase future trip insurance through InsureMyTrip, but will definitely select a different provider.
Marilyn L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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