Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan
Our trip was cancelled because the river was too low for the cruise ship to operate. The cruise line was more than generous and offered a full refund of the trip since we didn't want to turn it into a bus excursion. We notified InsureAssist as soon as we found out (2 days before our scheduled departure). I could understand they might not refund the full policy cost, but 3 couples who planned to go with us got full refunds of premium from their insurance providers. InsureMyTrip fought for at least a partial refund for us, but InsureAssist denied our request even though we never left home. I could understand them denying a refund of the trip cancellation portion of the coverage, but I think it was wrong for them not to refund something as there was no possibility we were going to file any claims. I purchased coverage from InsureAssist on four previous occasions and never had a claim. I have recommended them to others, but I am glad no one took me up on it this time. I will purchase future trip insurance through InsureMyTrip, but will definitely select a different provider.
Marilyn L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
It's better to be safe than sorry and this plan was very affordable for the coverage.
Peter K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Telephone staff is always very helpful. The pricing was a bit confusing as I wasn't sure if the total was for both parties on the trip or per person.
Cosimo C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany
    Photo
    Thank you for using InsureMyTrip for your travel insurance needs. We are always pleased to hear that our Customer Service Representatives were helpful, and we wanted to extend that helpfulness to you, here. When purchasing a future policy, please note that the premium is total for all parties. The coverage listed is per person, unless otherwise noted. Please feel free to contact us at 1-800-487-4722 with any inquiries such as this. Our licensed representatives are available 7 days a week, and would be happy to explain coverage and benefits to you.
    Oct 05,2015
The trip included a
cruise
tour
InsureAssist TravCan Premier
Customer Service was very helpful when I made any additions/changes to the policy.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
We had no need to use the insurance on this trip.
George Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
Fortunately it was not needed
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Will contact you next year for insurance for our next trip.
GAIL G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
It gave me peace of mind for an affordable price.
Carrin N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I purchased insurance with InsureMyTrip for my last three trips because of the reasonable rate, extensive coverage and helpful customer service. It was so easy to do because I was able to speak with a representative and they emailed me two or three plans to check out. I prefer booking it through a person instead of online, so I called back with my decision and was finished within several minutes.
Catherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Friends have used and recommended your plan and it was worth the cost and peace of mind.
Ted S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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