Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers rated InsureAssist
4.59 out of 5
2,049
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
InsureAssist TripMed
The plan I purchased covered the items most important to me. I am greatly satisfied that I was covered properly but it is impossible to rate higher since I was lucky enough not to have to file a claim.
Herbert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
we had one delayed bag by Delta. They sent to us within 3 days to Africa. Is there any compensation your policy provides in addition to Delta or only the difference if they don't cover an expense? Thank you
nikki t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your question regarding submitting an Travel Delay with InsureAssist who would reimburse You for the expense of necessary personal effects, up to the maximum shown on the Confirmation of Coverage, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than twelve
    (12) hours, while on a Covered Trip.
    You must be a ticketed passenger on a Common Carrier. Additionally, all claims must be submitted with verification from the Common Carrier of the delay or misdirection. You must also provide receipts for purchases which must accompany any claim.
    Apr 01,2016
The trip included a
tour
InsureAssist TravCan
Somewhat hard to tell as no claim made
melinda d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
This is the second time we have used this company for major trips. Luckily we have never had a claim but have been glad to know we had good coverage in case, and would use again.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
I have already recommended your company many times to orhers
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
This insurance gave us peace of mind while traveling in Egypt. Fortunately we did not have to file a claim. I will be using this same company in the future.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
While it is impossible to truly rate a plan until and unless it is used, the peace of mind is quite good.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
When I first inquired about choosing a plan, the representative was very knowledgeable and offered great assistance in helping me chose the best plan suited for my needs. I had to adjust the travel dates on one occasion and had a question on another occasion. The representative was always very helpful and polite.
Although we've been fortunate and never had to file a claim, I felt assured if there had been a need, it would have been taken care of promptly.
Gail R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
I had a very positive experience when a skiing injury on our third day prevented my wife from skiing beyond the third day. We shortened our hotel stay and asked for reimbursement for the remaining days, the ski lift tickets, and the medical clinic visit. Upon providing proof of our expenses the insurance company promptly paid our claim. I highly recommend this company for quick and courteous response.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Checks and EOB did not arrive promply. Checks were not received 28 days after claim submission, Travel Team was notified and they traced the checks/EOB immediately and Checks/EOB were reissued and sent to claimant. Claim submitted 1/26/16 and Checks/EOB received by claimant 3/7/16.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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