Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,049
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan
It gave me a peace of mind for coverage if needed.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Didn't need to use the policy, but glad I purchased it nevertheless. I was able to get all of the options I wanted for a great price. Highly recommended!
Aaron R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Purchasing process was easy - spoke to a knowledgeable telephone representative who helped explain the difference between several plans. Sine we did not have to file a claim, it is hard to rate the coverage, but felt better knowing it was there if we needed it!
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We were all set to go on our trip when cancer struck and we were forced to cancel. I can not say enough good things about the customer service and speed in which they handled our claim. Thanks for making this a stress free claim. Given what we are having to deal with, we didn't need any further stress.
Don C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan Premier
My claim for medical expenses due to illness while vacationing in the Philippines was processed most expeditiously, considering I filed over Christmas. Received a check 10 days later. Fair, timely, and thorough! Will use again. Highly Recommend.
Albina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan
Did not have to use the coverage, but it is nice to know that I had coverage if needed.
Hector S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We did not have to use the insurance, but enjoyed the security of knowing we would be covered in case of an emergency.
jan w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Thanks, Insure My Trip, for peace of mind while I traveled around Cuba.
Jacqueline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TripMed
I didn't have any event where I needed to use my insurance or file a claim. Therefore, I believe my review is incomplete.
Christopher S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
There was some terrorist activity going on the day we were suppose to leave for our trip. It involved Turkey but because this was not on our itinerary they would not allow us to cancel. Said it had to happen in one of our ports of call. When I asked how do we deal with getting back home if an attack happened she said you would pay up front and submit for refund when get home. So bottom line is you better have a lot of credit available. Not at all like I thought it would work.
Judith M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review regarding terrorism coverage. As you indicated that, in order to be a covered terrorist incident under the InsureAssist TravCan (as well as all our other plans), the terrorist act must occur in a city listed on your itinerary. The plans also require that the act that causes property damage or loss of life must be deemed a terrorist act by the United States Government.

    With respect to getting home if a terrorist attack occurred during the trip, as InsureAssist indicated, you would pay up front and be reimbursed later, but it is also important to note and that saving documentation, receipts, etc. would be critical.

    In the future, you may wish to call us at 800-487-4722 for quotes since there are plans that provide broader definitions of coverage as well as plans that offer Cancel for Any Reason coverage.
    Dec 29,2015
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