Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
There was some terrorist activity going on the day we were suppose to leave for our trip. It involved Turkey but because this was not on our itinerary they would not allow us to cancel. Said it had to happen in one of our ports of call. When I asked how do we deal with getting back home if an attack happened she said you would pay up front and submit for refund when get home. So bottom line is you better have a lot of credit available. Not at all like I thought it would work.
Judith M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review regarding terrorism coverage. As you indicated that, in order to be a covered terrorist incident under the InsureAssist TravCan (as well as all our other plans), the terrorist act must occur in a city listed on your itinerary. The plans also require that the act that causes property damage or loss of life must be deemed a terrorist act by the United States Government.

    With respect to getting home if a terrorist attack occurred during the trip, as InsureAssist indicated, you would pay up front and be reimbursed later, but it is also important to note and that saving documentation, receipts, etc. would be critical.

    In the future, you may wish to call us at 800-487-4722 for quotes since there are plans that provide broader definitions of coverage as well as plans that offer Cancel for Any Reason coverage.
    Dec 29,2015
InsureAssist TravCan
Having a plan for our big trips is always great peace of mind. Very gratefully, we have never had to use them when we have been away, but it gives us peace knowing we have it.
Danny M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I felt good to have this InsureAssist TravCan plan for back up. I plan to use it again for my next trip.
Marilyn K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TripMed Multi-Trip
If you are elderly or just concerned about needing emergency evacuation, the InsureAssist TripMed Multi-Trip is a good plan.
Aaron M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
The InsureAssist plan gave me piece of mind when I was in strange situations and concerned about making some connections, but all went well.
Elise E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
While I did not file a claim, the benefits specified in the coverage appeared to be good insurance against losses due to cancellation, illness, or injury while traveling.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Didn't have to file a claim, but loved the comfortable feeling one gets from having insurance just in case.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I did not need to file a claim, so I cannot comment on how the company would perform should I have needed to use the coverage I purchased.
Pamela V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
It is hard to assess this InsureAssist TravCan plan since I did not have to file a claim. However we shopped for a plan that would be comprehensive in coverage for two travelers who come from different coasts and have a 10 year age difference. Both of us have concerns with our elderly parents, so the coverage had to apply to both travelers should either of our parents incur a need for us to care for them. While we had no need to file a claim, it appeared on the surface that this would fill the required need.
Leslie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Good coverage at reasonable prices. Provides peace of mind and allows for an enjoyable vacation.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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