Travel Insurance Reviews InsureAssist TravCan

TravCan from InsureAssist is an economy comprehensive trip cost protection plan which covers you in the event that you have to cancel or interrupt your trip for a covered reason. As well as including trip cancellation and trip interruption coverage, the plan also includes baggage, travel delay, medical, emergency medical evacuation and accidental death and dismemberment coverages.

To learn more, see the InsureAssist TravCan product page.

Customers rated the InsureAssist TravCan plan
4.57 out of 5
789
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan
While we did not use the coverage, there was a level of comfort in knowing we had coverage. The cost was significantly less than what was offered by the Cruise line or the Travel Agent but it covered the items we needed.
Rebecca H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
With your policy of not returning funds for a trip that was cancelled months in advance (even before payment was due on the cruise ship) is just a complete rip off.
ESPECIALLY for repeat customers. Be assured you have lost our business and anyone we used to refer to you in the future. The worst customer service I have ever received. I don't even know how you are still in business but I can assure you that from me alone over a lifetime of cruising that you are losing $1,000's of dollars. Now add in our friends and referrals? We all be cruising the Mediterranean this summer and will happily NOT be using YOU. I would say yes to the box below on contacting me but you ignored my request for months to call me back about this issue so I know it is a joke. You don't even have customer service!
William G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the InsureAssist TravCan policy certificate:

    "All premium is non-refundable after a 10 day review period."

    After reviewing your request to cancel the policy for a refund of premium, the Underwriter stood by the terms and conditions of the policy.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
The trip included a
cruise
InsureAssist TravCan
No comment
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
did not have to use policy
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
We were delayed over night because airline cancelled. Insurance covered meals and lodging. I was very disappointed they refused to pay taxi fare to/ from airport. I highly suggest you request taxi fare as part of trip delay. Thank you.
Esther F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers.

    The InsureAssist TravCan plan offers Trip Delay that includes reimbursement for "(b) Any reasonable additional expenses incurred" as a result of a Common Carrier delay. The policy defines Additional Expenses as "...any reasonable expenses for meals and lodging which were necessarily incurred as the result of a Hazard and which were not provided by the Common Carrier or other party free of charge." This definition precludes reimbursement for the taxi under this policy.

    In the future, should you wish to find a plan that would reimburse additional transportation expenses such as taxis from the hotel to the airport under Trip Delay, please call Customer Care at 800-487-4722 for quotes.
    Feb 11,2016
The trip included a
tour
InsureAssist TravCan
There is only a way to evaluate the benefits of an insurance plan when a claim has been filed. There was no claim during my trip.
Judy A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
In most cases I have been reluctant to buy travel insurance, feeling it is not necessary. When we were forced to cancel our recent trip do to health issues of elderly family members, the insurance covered our entire loss. Highly recommend insurance if your trip is prepaid and you have similar situations which may cause a cancellation totally out of your control.
Jay S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
This was the first time we've bought cruise trip insurance and I'm glad we did. My wife got very sick right before the trip and the customer service was very helpful. The refund check arrived very quickly with no problems. Thanks.
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
It gave me a peace of mind for coverage if needed.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
Did not have to use the coverage, but it is nice to know that I had coverage if needed.
Hector S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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