Travel Insurance Reviews InsureAssist TravCan Premier
The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.
To learn more, see the InsureAssist TravCan Premier product page.
InsureAssist
TravCan Premier
When I first inquired about choosing a plan, the representative was very knowledgeable and offered great assistance in helping me chose the best plan suited for my needs. I had to adjust the travel dates on one occasion and had a question on another occasion. The representative was always very helpful and polite.
Although we've been fortunate and never had to file a claim, I felt assured if there had been a need, it would have been taken care of promptly.
Although we've been fortunate and never had to file a claim, I felt assured if there had been a need, it would have been taken care of promptly.
Gail R. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Checks and EOB did not arrive promply. Checks were not received 28 days after claim submission, Travel Team was notified and they traced the checks/EOB immediately and Checks/EOB were reissued and sent to claimant. Claim submitted 1/26/16 and Checks/EOB received by claimant 3/7/16.
John S. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Fortunately we did not use the coverage, but I had peace of mind knowing we were insured.
Loretta L. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan Premier
This was a claim that was a little over $10,000 because I broke my ankle ten days before our French Polynesia cruise. I mailed the claim form with the documentation on 1/27/16 and had the claim payment checks in hand on 2/11/16 (one for me and one for my wife). They even paid our half of the private transfers (airport-port-airport) that we had scheduled with another couple that we could not cancel (because the other couple still needed the transfers). EXCELLENT SERVICE!
Mark R. would
recommend this plan to a friend or relative.
InsureAssist
TravCan Premier
We did not need to use the plan and cannot say how it works.
Cuzin D. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Thankfully we did not need to use our policy but the peace of mind knowing we had the policy made our trip more enjoyable.
Deborah Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan Premier
Reasonable price. Easy to understand and purchase online.
Gladys F. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
The team was very responsive when I needed to change addresses. However, I became ill and had to cancel. I sent in the paperwork, and they asked for additional paperwork which had already been submitted. I have sent in 2 emails describing where the info is located in the paperwork I sent in.
Anne Gore K. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We appreciate you providing us with the opportunity to advocate on your behalf. We are happy to report that the claims administrator has informed us that your claim was paid. Please let us know if you have any questions or concerns by calling 800-487-4722.Mar 25,2016
InsureAssist
TravCan Premier
The plan provided all the coverage needed, but I have a question about how some of it would be delivered since I was in such a remote area.
Robert G. would
recommend this plan to a friend or relative.
-
Carol
Thank you for providing a review to assist your fellow travelers.
Your plan provided 24 Hour Assistance through MedJet Assist who specializes in transporting patients to and from hospitals, rehabilitation centers, specialized care facilities, and private residences with the same level of care that would be expected from a hospital ICU. Their aircraft contain state-of-the-art medical equipment, and their medical teams have the highest level of training and experience in the industry. Each medical transport has a two-person crew that consists of a critical care trained Flight Nurse and either a Flight Paramedic or a Flight Respiratory Therapist. They also have full-time specialty teams for IABP/Cardiac and transplant patients.
In the event you required emergency medical treatment or transportation services during your trip, you or someone on your behalf would contact MedJet Assist's 24 hour emergency assistance phone number as soon as possible. MedJet Assist has an extensive database of medical contacts providing you with services that meet US standards. Although you did mention that you were in a remote area, there were probably local authorities for you to contact who would have assisted you in contacting MedJet Assist.
Please let us know if you have any further questions or need additional information.Feb 10,2016
The trip included a
tour
InsureAssist
TravCan Premier
I had to contact the office on a weekend and received a response within minutes.
Cynthia B. would
recommend this plan to a friend or relative.