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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Greece rated International Medical Group
4.45 out of 5
33
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
The plan provided peace of mind; however, we were fortunate in that our trip went smoothly and we did not have to use the insurance. So I don’t have an opinion on how well the insurance would have worked if we needed to file a claim.
Stephen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Reasonable cost for the coverage. We had no claim (hurray) but feel comfortable with the policy.
Alvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Unfortunately we had to cancel the trip, but prior to final payment. My brother who was traveling with us had a brain tumor and needed surgery. We submitted 22 pages of required validation. Response was slow and they disallowed a charge. We contacted insure my trip who acted on our behalf and we were paid the amount due. My brother’s paper work was lost even though he sent it by mail with tracking so it was received at their office. Ultimately again with insure my trip rep, they decided to use my paper work and the claim was resolved. This company is not good.
Linda K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Sep 26,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Purchasing this plan was easy through Insure My Trip. Luckily, I didn't have to file a claim since my trip went smoothly and no illnesses or accidents occurred. So, I'm satisfied. The real satisfaction factor would have been determined if I had to file a claim. Happy that didn't happen! I will always use this site for my travel insurance needs.
Rose D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I’m thankful not to have needed this insurance during my two-week trip to Greece. But I was reassured, knowing the policy was purchased and ready, should I have a medical or other emergency. The reason I chose this particular policy was that pre-existing conditions, of which I have several, were covered. This was essential to me, and I was glad to know that if any of my conditions caused a problem, I’d be covered.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I called before the trip with a question regarding cancellation and spoke to two different people of which neither of them answered properly and were more concerned with not obligating the company
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing this to our attention. Our records do indicate that you contacted InsureMyTrip on the day before you departed on your trip questioning if a family member, who was not on your policy, was unable to go on the trip due to a medical issue. Our customer care representative read to you the terms of the policy then transferred you to the claims department to report your claim. Although it is not unusual for customers to expect a determination of coverage with that phone call, coverage can only be confirmed by the travel provider and only after reviewing claim documents.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 21,2019
International Medical Group iTravelInsured SE
Very poor experience with this company. Countless phone calls checking on my claim over a 3-4 month time period. Poor customer service and a lot of excuses. Would never use this company again.
James P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Jan 08,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Hope to use again next future trip
Affordable
Edelwina V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Working with the InsureMyTrip staff was extremely easy and I felt confident in the coverage that I purchased. I, thankfully, did not have a claim to file so I do not know how that process would have worked if that were necessary. But, I was in Greece when there were devastating fires and InsureMyTrip emailed me and gave me a contact number if I need their help. Small things like that are very comforting. The staff was very knowledgeable and took their time to guide me through my questions and concerns.
Christine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International
Didn't need any services while in Europe but good to have peace of mind.
Doreen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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