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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited India rated International Medical Group
4.25 out of 5
29
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately we didn’t need to use the insurance. Other than a 12 hour flight delay on the way home (& Singaporeair put us up at a lovely Crowne Plaza hotel with dinner & breakfast), we had no serious injuries or illnesses. That’s what insurance is for.
Nicholas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I had no problems so I can't comment on the effectiveness of the plan. But I did like the pre-sales support.
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
I had a medical issue while overseas but didn’t want to visit a doctor in a 3rd world country. Since I waited until I was back in the US to get medical treatment I was not eligible to file a claim.
Lorraine W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    The IMG iTravelInsured LX plan provides coverage up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and is not responsible for the medical bills.

    Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Oct 07,2019
The trip included a
tour
International Medical Group iTravelInsured SE
If you have an elderly parent in bad shape, you should purchase a plan with a "cancel for any reason" clause. My mother went into hospice care the day before I left for India. I talked to the International Medical Group iTravelInsured twice and was told I couldn't cancel because of that. She would have to die before I could cancel and be reimbursed for the trip. She died the day after I arrived in India.
If the average hospice stay is weeks, I can understand the policy of not allowing people to cancel for this reason, but I wish I had known that before I bought insurance.
Susan G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Impressed with agent who helped me find the plan that included what I was most concerned about at a reasonable cost.
Sherry C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America Lite
I received a confusing email from IMG while I was away regarding extending the plan (or something ...I still don't know..)
and I wrote to them --but I didn't ever receive a reply! Terrible customer service. I'm abroad without access to regular internet nor a phone without paying a fortune, so they should be more sensitive to sending confusing emails and not responding to their customers..!
Anupama N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    International Medical Group regularly sends out offers to extend policies within two weeks of the policy's expiration date. Although the company did not reply, we certainly hope that our email advising you that there was no reason for your reply unless you wished to extend your policy beyond the April 1, 2017 expiration date.

    Thank you for your feedback.
    Apr 05,2017
International Medical Group Patriot International Lite
The International Medical Group Patriot International is a good affordable plan.Thanks!
Gitaben N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
I was feeling comfortable and it was a peace of mind.
Jitendra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
My 20 year old son was going to travel in Asia for six months, so we decided to buy a medical/evacuation policy just in case. At one point in his trip he became ill and spent three days in a hospital in Vietnam (FV Hospital--great care). Luckily, he got better, so no one needed to fly out to see him, and he did not need to be evacuated. The bill was about $1,800, which he paid in full with a credit card. We then submitted to bill to our regular health insurance company (the travel plan is secondary), which nicely paid all but $369. IMG them processed the rest of the claim, and paid it, less the $250 deductible. In the end, they paid $119, which is what the policy called for. We were just lucky that our health insurer covered this as well. The claims process was not the fastest (about 6 weeks), but is was accurate, and it was fair. They were very easy to work with, and provided everything they needed to.
Joshua K. would recommend this plan to a friend or relative.
47 of 49 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Easy to do; fast; no problems
serji a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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