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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Jamaica rated International Medical Group
4.49 out of 5
29
ratings and reviews
93%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
The coverage provided a real sense of security knowing that I would have good medical care in the event it was necessary.
Kevin G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
I didn't have to use the coverage, but I was glad to know. I was covered if I needed to use it.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Thank goodness we didn't need to use the trip protection coverage, our vacation was wonderful! Since it was hurricane season I did not want to forgo this coverage! Glad we didn't need to use it but it offered more protection than what the cruise line was offering and for a MUCH BETTER PRICE. I will use this company again!
Tracy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Flight cancellation for international flight from Boston due to weather. We had to drive 4 hours to JFK in NY to catch our flight and drive back to Boston after our return flight one week later. Filed a claim for gas we brought for our car for the 2 drives and parking at JFK airport. Did not submit any food receipts. Overall claim amount was a very reasonable and around $ 200 for 5 people. IMG approved gas money but denied parking fees!! So okay to drive to JFK but not park our car there ? Our sense is that IMG wanted to make sure that they pay only part of the claim to preserve their profit margin. Disappointing!!
anjna s. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    May 20,2019
International Medical Group iTravelInsured SE
Plan coverage and cost were ok
Leonard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Glad to have the plan. Makes us feel safe.
BLAND W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We almost had to file a claim for lost luggage. After looking at the requirements to file a claim it would be virtually impossible for any one to have documentation and receipts for personal items in the suit case. Who keeps receipts for clothing that could be several months or longer old and for a suitcase that may be several years old?
It seems bogus to even offer lost luggage protection.
Thank Goodness that the cruise line found our luggage and is shipping it to us.
John T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Whereas your homeowners policy provides Personal Property coverage on a Replacement Cost basis, your iTravelInsured SE plan, as do most travel plans, provides Baggage coverage on an Actual Cash Value basis. Actual Cash Value represents the purchase price of an item less depreciation of the item's value since you bought it.

    You are correct in stating that most people would not have receipts for many items. Although many of our policies require receipts for reimbursement of any item, your iTravelInsured plan does make an exception:

    "For claimed items without original receipts, payment of loss will be calculated based upon fifty percent (50%) of the Actual Cash Value at the time of loss, not to exceed two hundred fifty dollars ($250) per article."

    Although that amount would still be much less than expected, your policy does still offer broader coverage than most travel plans. Nevertheless, the best Personal Property coverage would always be provided by your homeowners policy.
    Oct 31,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I did not file a claim, so I don't know how effective this plan really is and how it may help me or advise me with ideas that would help me and keep the plan cost low for everyone else.
KENNETH W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
The plan we chose was the best offered with Cancel for Any Reason for this trip, and using Insure My Trip made it very easy to compare plans. However, the insurer’s claim handling is the thing that really counts, and we have fortunately not had to test them, so who knows if it’s really any good.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Bailey Foster
    International Medical Group
    Photo
    Thank you for sharing your feedback.We love hearing from happy customers and look forward to continuing to serve you.
    Dec 21,2017
The trip included a
cruise
International Medical Group Patriot International Lite
My only medical insurance is through Medicare, so the coverage provided by InsureMyTrip gave us peace of mind.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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