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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Thailand rated International Medical Group
4.63 out of 5
33
ratings and reviews
100%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
I did not need to submit a claim as my trip to Thailand was smooth and delightful. However, the insurance certificate issued by the insurance company literally saved my trip. When I got to the Qatar Airways check-in counter on the first leg of the trip, I was told that I needed $100,000 medical coverage to enter the country. I knew that wasn't true; I'd been following Thailand's official travel requirements website for months. When I bought the airline tickets several months ago, Thailand had just dropped their requirement to $20,000 medical insurance and I purchased that amount from the government website. Later, they reduced it to $10,000, and that's where it was when I started my travels. I couldn't argue with the Qatar Airways counter rep; she would have just denied my ticket because that was her official information. Because I purchased full trip coverage through insuremytrip and I carried with me the IMG certificate of insurance, I could prove that I had $250,000 medical coverage. What a relief! That situation has never happened to me before, but I've never traveled to Southeast Asia during Covid restrictions before. Always carry your certificate of insurance in a handy place on your travels!
Patricia S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Simple, easy, affordable. What more is there to say.
Chong K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Easy to purchase and comprehensive plan.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Seemed to be a good plan.
I thought price was high, although it was fairly comprehensive.
No idea how they handle claims, as thankfully we didn't have issues.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Due to winter storm, my travel home was interrupted. The claim process was clear with instructions and required documents. My claim was processed for my travel interruption in two weeks. Would consider using iTravelInsured again when I am traveling.
Rui L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
I purchased the policy in February for travel in Sept. and Oct. My travel plan took me through Hong Kong which, in the intervening weeks, had serious rioting including incidents at the HK airport. I had a question about my insurance coverage and contacted your representative for clarification in the event the riots caused a cancellation of my trip. I was advised that my policy provided for such an event. Further, IMG said they were closely monitoring the situation and were in contact with people in HK. They assured me that, in their estimation, my travel plan should not be delayed or interrupted and I had sufficient coverage in the policy. It gave me piece of mind and my trip went off without a hitch.
Barry S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Did not need to file a claim, but glad I had the protection.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Happily, I had no need to use the plan while travelling.
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Your problem is in handling changes to the the coverage. One should not have to keep on it many, many times to add additional coverage for a pre-trip tour add on (earlier start). 6 calls to agency supervision in 8 days and several calls they had to make to you.
Robert Evan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Reasonable policy for 3 of us. I liked how I could compare the plans easily by email.
Yukiko S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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