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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Switzerland rated International Medical Group
4.63 out of 5
26
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Dig Deep before you purchase insurance from this company…look at reviews from individuals who have filed claims and you’ll see a consistent pattern…lots of poor reviews, unresponsive, and lack of a positive recommendation. IMT gives them a decent rating because most people don’t file a claim and report only ‘easy purchase’ and “peace of mind.” Their processes and procedures are extremely slow and unresponsive— taking stances that keep their money and ignoring submissions from legitiment medical professionals. Do not buy this travel insurance. We have filed a complaint with our state’s insurance department and employed legal consul to light a fire under them. Embarrassing that IMT recommends them.
Ross H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.
    Apr 01,2024
The trip included a
tour
International Medical Group iTravelInsured LX
I am always skeptical about insurance when it is time to file a claim and they usually look for excuse not to pay but at the time of covid, they actually paid with little to no difficulty. I thank them for it.
Afshin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We always purchase travel insurance to cover medical evacuation and repatriation but fortunately have never had to use it. It provides peace of mind.
Gregory A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I was looking for additional medical coverage and was able to find a plan that had what I wanted as well as a few little extras for a reasonable price. Thankfully I didn’t need to make a claim but it was worth having peace of mind.
Douglas N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Major items are covered at a reasonable price,
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Fantastic response with friendly, knowledgeable representatives.
Rebecca S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I didn’t have to file any claims, so can’t speak to how well that would work out. I can say they offered a wide range of plans with detailed coverage explanations at what appeared to be reasonable pricing. I had called customer service with questions before purchasing the plan and found the rep to be very knowledgeable and helpful. I would definitely use them again.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I am a caregiver for my Mom who is 90. Once a year I take a vacation, because I really need it. Having good trip insurance is essential, because I never know if I will need to cancel or reschedule my trip. I have used Insure my Trip for my three trips to Europe since 2013. Although I have not executed any claims , It gives a person better security. On this last recent trip, I was on the fence about canceling three days before leaving. I did not have to cancel or interrupt my trip , but it was a possibility.
Thank You for providing additional peace of mind , for the ones who have to care for others, before we can go !
Joseph V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
I didn't need to use it but was glad I had it. It was relatively quick to sign up.
Carol G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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