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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
3,910
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured SE
Since we didn’t need it there is nothing to review
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Thankfully I didn't have to use the insurance. Hard to evaluate all aspects of the plan. I've used this policy in the past but never a claim. One feature is the ability to increase coverage with additional premiums as you incur additional trip costs.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We didn’t need to file a claim but having a travel insurance plan offered peace of mind since we are older (73, 80), especially when traveling outside the US.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
It's hard to rate the coverage of an insurance plan if you didn't use it for a claim.
Clayton R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
We have purchased this plan many times over the years, but never needed to file a claim, which is the real test of the policy. In terms of coverage, it was exactly what we wanted, but again, it was never tested.
Richard J. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Very slow review time....sent in mid Jan and reviewing info mid Feb...burdensome process with ridiculous requests of proof that should be an easy, simple, well documented claim to process (e.g. want bank statement proof vs vendor showing paid in full, want airline letter vs app text proving flight cancellation)....stall techniques to wear the consumer down do they don't pay the claim....seems to be in the business to deny what is right and fair and WELL DOCUMENTED!!!
JAMIE P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Mar 25,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I purchased this policy for the benefit of having Rental Car coverage and medical coverage on my trip to Costa Rica. It gave me peace of mind knowing that I was covered and did not have to purchase the $25/day Rental Car Insurance offered by Alamo. Also knowing that any emergency medical situations were covered during our trip is a nice way to relax and enjoy our trip to the fullest..
Mark R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Fortunately, I did not need to use any of the plan provisions
Kathryn S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Fortunately, we didn’t need coverage but we were very pleased to know we had the insurance had we needed it.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
I didn’t have to make a claim but was comfortable knowing if I had a medical emergency, I had coverage. I basically got the insurance only for the medical coverage, and the price was very affordable. I would definitely recommend this insurance to travelers, if for no other reason but to put their mind at ease about any onboard medical issues.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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