Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.55 out of 5
754
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group Patriot International
I was very happy with it!
Berel W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group Patriot International
I got dengue fever while in Asia and had 2 months worth of medical bills. Some with receipts, some without. We contacted them at time of patient care telling them that the Vietnamese doctor didn't speak english and wouldn't give me receipts, so they did not reimburse that portion ($400), although I thought they should since we contacted them as it was happening. They did however reimburse for the amount of the receipted medical expenses, but it took 3 months for the check to come.
Kathryn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International
Would not cover prior conditions unless bought when trip was paid for.
Kristen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your 3 star rating. However, the International Medical Group Patriot International plan is a Travel Medical Plan that does not offer coverage for preexisting medical conditions regardless of the initial trip payment date. We recommend calling customer care at InsureMyTrip at (800) 487-4722 for a Comprehensive quote within 10 days of your initial trip payment date if you wish to purchase a policy that offers the preexisting medical condition waiver.
    Apr 28,2017
International Medical Group Patriot Multi-Trip International
The policy is written with the specific intent of avoiding claims. The pre-existing coverage exclusion is broad enough to drive a truck through. I have no confidence that this insurance will actually cover me or pay for anything if I actually have a problem. Not recommended.
Robert W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International
I do a lot of long international trips. This coverage is an absolute must and I highly recommend.
Jon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International
Fortunately no need to use.
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group Patriot America
I received a confusing email from IMG while I was away regarding extending the plan (or something ...I still don't know..)
and I wrote to them --but I didn't ever receive a reply! Terrible customer service. I'm abroad without access to regular internet nor a phone without paying a fortune, so they should be more sensitive to sending confusing emails and not responding to their customers..!
Anupama N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    International Medical Group regularly sends out offers to extend policies within two weeks of the policy's expiration date. Although the company did not reply, we certainly hope that our email advising you that there was no reason for your reply unless you wished to extend your policy beyond the April 1, 2017 expiration date.

    Thank you for your feedback.
    Apr 05,2017
International Medical Group iTravelInsured LX
Didn't have to use, but reasonable prize
Soneata R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
Very professional website, phone app was well designed and easy to browse. Although I never had to use it, all the possibilities were included, and I had no doubt it would have been helpful.
Tamara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group Patriot International
Had a data entry glitch (that was my fault) that required direct customer service with Patriot's
staff. They were helpful and prompt in making corrections. It's stressful enough sending one's
daughter abroad and I appreciated their "can do" attitude.
Manon L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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