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Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers who have visited France rated the International Medical Group iTravelInsured LX plan
4.43 out of 5
7
ratings and reviews
85%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
Luckily, we did not need to file any claims. However, when we were evaluating plans, the customer service rep we spoke to was very helpful and explained and answered all of my questions. I felt confident that the coverage we had was reasonable and met our needs. I liked the app that provided the documents and emergency phone numbers on my iPhone. We would choose this plan again for future international travels.
Doris F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
nothing claimed so ... hard to say much more.
Charles E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
The plan seemed to cover all of the items that were of concern. Foreign health insurance, trip cancellation, and trip alteration among them. Fortunately, we did not need to make a claim. I could not figure out how the "pre-existing condition waiver" worked. I acquired the insurance within 30 days of making my initial trip payment and within 24 hours of making my final non -refundable payment. I wanted only the two payments for transportation to be covered. All others were refundable. I assume that we were covered for pre-existing conditions. I need to be sure prior to our next trip.
James Phillip W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy.

    The policy that you purchased included a waiver for pre-existing conditions with the following conditions met:

    "a) Your Payment or Deposit for this Policy and enrollment form are received within 24 hours of the final Payment for Your Trip or before the final Payment for Your Trip; and
    b) You are not disabled from travel at the time Your premium is paid."

    In the future, please consider speaking with us prior to purchasing a policy. We would be happy to provide you with an explanation of the pre-existing conditions exclusion and the requirements for the waiver to be included. The requirements are specific to each plan can vary from state to state. We can be reached at 800-487-4722 or send an email to customercare@insuremytrip.com.
    Aug 16,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This policy had the coverage we were looking for. However, there was predicted storm on departure day for our trip. I tried to call on Memorial Day (day before departure day) to ask a question about coverage and actions I should take in case of flight disruptions. Offices were closed and emergency contact information was not accurate. I discussed with Insuremytrip reps who were surprised. They tried to contact IMG as well and were unsuccessful. If I had been on my trip and been trying to call with an emergency, not being to get in touch with the insurance company would have been a problem.
Roland C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jun 15,2018
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