Travel Insurance Reviews International Medical Group iTravelInsured LX
iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.
To learn more, see the iTravelInsurance LX product page.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Very easy, great solution for the risk
Todd B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Response time was poor and by email only. Claim was denied, which really should have been covered.
Elizabeth W. would not
recommend this plan to a friend or relative.
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Apr 02,2024
International Medical Group
iTravelInsured LX
We have purchased this plan many times over the years, but never needed to file a claim, which is the real test of the policy. In terms of coverage, it was exactly what we wanted, but again, it was never tested.
Richard J. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
Fortunately, I did not need to use any of the plan provisions
Kathryn S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured LX
I didn’t have to make a claim but was comfortable knowing if I had a medical emergency, I had coverage. I basically got the insurance only for the medical coverage, and the price was very affordable. I would definitely recommend this insurance to travelers, if for no other reason but to put their mind at ease about any onboard medical issues.
Nancy C. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
I had peace of mind with this plan
Pin-Chang C. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
International Medical Group
iTravelInsured LX
Never used plan's benefits. But coverage looked decent
Irina B. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
Did not need to use the plan so not sure of coverage and ease of access.
The agents were very accessible and accommodating during the buying phase.
The agents were very accessible and accommodating during the buying phase.
Lynn F. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
This is just to let you know that while we were satisfied that almost all of the claim we made was reimbursed - the tedious process of the entire thing was very distressing.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Joseph V. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). While we were pleased that your claim was settled, we are sorry to hear we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Jan 08,2024