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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.57 out of 5
1,386
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
International Medical Group iTravelInsured SE
The website was down for weeks and phone calls were not answered. When I did reach them, I was promised an email with a link to file a claim. They could not send the form to file by email or USPS. I never received an email. Very poor service and disastrous that they had no backup plan for an IT failure of this magnitude.
Deborah M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Erin
    Photo
    We appreciate you providing feedback. We are sorry to hear your experience with IMG did not meet your expectations. The travel insurance industry has been experiencing an increased volume of inquires and claims due to the COVID-19 pandemic and have been trying their best to address all requests in the order in which they are received.

    For any additional questions or concerns, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.
    May 01,2020
The trip included a
cruise
International Medical Group iTravelInsured SE
A change in the cruise itinerary dis embarkation city was caused by the Covid-19 situation, yet the insurance company totally disregarded this as a legitimate reason for the claim. They only covered the additional costs (most of it had been reimbursed by the cruise line) in the change of airfare. No additional expenses that were incurred because of the change in flight to return home were covered. They claimed that I could not file as flight delay (it was a totally different flight from a totally different city) since I arrived home less than 12 hours from the original flight time (it was 11 hours).
Marcia O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
The plan was easy to purchase. Though we did not file a claim, I feel that the cost paid for this plan was very reasonable and it provided good coverage (if we had needed to file a claim).
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
The plan was fine as described, but I would have preferred a "cancel for any reason" plan, even if it cost a bit more. Fortunately, I did not need to file a claim against this insurance policy.
Jonathan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Erin
    Photo
    Thank you for your review. To ensure you are purchasing a policy that offers the type of coverage you are looking to obtain for future trips, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.
    Apr 28,2020
The trip included a
cruise
International Medical Group iTravelInsured SE
Please get back to me and let me know if this plan would have covered me if I had canceled due to fear of the coronavirus. stephendmarcus@aol.com
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Erin
    Photo
    Thank you for your review. Coverage due to the fear of traveling would typically require Cancel For Any Reason to be included in your policy. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to discuss past purchases and new options to suit your needs for future travels.
    Apr 28,2020
International Medical Group iTravelInsured SE
We did not have to make a claim on this policy, but it set us up for a worry-free trip.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since I didn't have the need, thank goodness, to use this insurance I wouldn't be a person to rate how well or not well they were in handling any claims.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I called to perhaps make a claim but I was on hold for 23 minutes before I hung up. I'll try calling again.
Kristen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I would recommend only because coverage is important, but it is not clear from the mounds of
paperwork when and how to use the plan in an emergency. That's when you need help the most
and need some clarity. It would help to have a brief listing of steps in a clear, easy-to-find place.
Shirley H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
This company has helped me twice in the past year with family illness’s and death.
Service has been good.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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