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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers who have visited Australia rated the International Medical Group iTravelInsured SE plan
4.30 out of 5
13
ratings and reviews
100%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
The policy was easy to purchase and amend as additional costs were planned.
I recommend this coverage without reservation.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The coverage on this policy meets my expectations. I have insured with IMG on several occasions through InsureMyTrip. Fortunately, I have not had to file a claim or use the insurance coverage so I cannot provide an assessment of my satisfaction.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Unfortunately, I had to go to a hospital emergency room because of a lingering illness while traveling in Australia. After returning home, I called I Travel Insured to report the claim and get the claims process started. Their claim process was straightforward and easy, especially because I had all the needed documentation from the hospital and doctor and proof of payment. The claim was paid in less than 4 weeks after submission. In addition, a couple of items that were not paid were clearly explained to me in a letter that I received a week before I received the check. The reasons for denial were fair and seemed to comply with the policy. But the majority of the medical claim was paid with no additional follow up needed. I was and am extremely happy with their service. Through the years, I have had to file two other medical claims with different travel insurers. One was for myself and the other for my husband. By far, I Travel Insured's claims process, communication and prompt payment was heads above the other two companies. I highly recommend using this insurance and have just purchased another insurance policy with them for an upcoming trip.
Maureen D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
A negative - 12 hour missed connection is too many hours -
The other coverages were good -
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan.

    This policy has the following coverage for Missed Connection:
    "If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for six (6) or more hours, due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) documented weather condition preventing You from getting to the point of departure;
    (c) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot.
    We will reimburse You, up to the Maximum Benefit Amount shown in the Schedule of Benefits, for:
    (a) Your Additional Transportation Cost to join Your Trip; and
    (b) Your Prepaid expenses for the unused land or water Travel Arrangements; and
    (c) reasonable accommodation and meal expenses up to one hundred twenty-five dollars (125USD) per day necessarily incurred by You for which You have proof of purchase and which were not paid for or provided by any other source.
    Your delayed arrival must be due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) documented weather condition preventing You from getting to the point of departure;
    (c) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot.

    These benefits will not duplicate any other benefits payable under the Policy or any coverage(s) attached to the Policy."

    This policy has the following coverage for Travel Delay:

    "Benefits will be paid up to one hundred twenty-five dollars (125USD) per day for: reasonable accommodation, meal, telephone call and local transportation expenses incurred by You, up to the Maximum Benefit Amount shown in the Schedule of Benefits, if You are delayed for twelve (12) hours or more while enroute to or from, or during Your Trip, due to:
    (a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
    (b) a traffic accident in which You or Your Traveling Companion is not directly involved (must be substantiated by a police report);
    (c) lost or stolen passports, travel documents or money (must be substantiated by a police report);
    (d) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot;
    (e) a documented weather condition preventing You from getting to the point of departure."

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    May 01,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
i have a question going forward. If a cruise line went out of business would this policy respond. Especially if the fees were paid in advance. Thanks, GG
Kerry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although the coverage may be provided by this plan, the iTravelInsured SE plan only provides Financial Default under Trip Cancellation if you purchased this plan within 20 days of your initial trip payment:

    "Trip Cancellation -

    Benefits will be paid up to the Maximum Benefit Amount purchased to cover an Insured for the non-refundable Published Penalties and prepaid expenses for Travel Arrangements when an Insured is prevented from taking his or her Covered Trip due to:

    ---

    6. Bankruptcy or Default of an airline, cruise line, tour operator, or Travel Supplier (other than the tour operator or travel agency from whom the Insured purchased their Travel Arrangements) which stops service more than 14 days following the Insured’s Effective Date. Benefits will be paid due to Bankruptcy or Default of an airline only if no alternate transportation is available. If alternate transportation is available, benefits will be limited to the change fee charged to allow the Insured to transfer to another airline in order to get to the Insured’s intended destination. This benefit only applies if the policy has been purchased within 20 days of the Insured’s initial payment for the Covered Trip and for the full cost of the Covered Trip..."

    Since you made your initial trip payment on 09/02/2017 but did not buy this policy until 03/14/2018, you had no coverage for Financial Default under this policy.
    Jan 23,2019
The trip included a
tour
International Medical Group iTravelInsured SE
Happy that I did not need to make a claim.
Sheila W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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