Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, interruption and travel delay benefits. The plan also includes missed connection coverage for travelers who have booked cruises or tour packages.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.61 out of 5
659
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Several emails sent for medical claim from Peru and Ecuador did not go through. Email address was checked and was correct. I tried filing the claim by email when returned to USA and still would not go through. Finally I called and had the insurer email me and I replied with claim attachments and then it went through. Email address in question is iTravelclaims@iTravelinsured.com this needs to be fixed. It took 3 weeks after claim submission on 2/22/19 to get the check.
Hamir M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the issue with the claims email address to our attention. International Medical Group will look into the problem with the email address and do whatever they can to correct it.

    In the meantime, our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.
    Mar 22,2019
The trip included a
tour
International Medical Group iTravelInsured SE
We are lucky to have excellent guide GiGi. She is very professional and good educate, gave a lot information about Emirates, about people and life stile, tell the history, answer all our question. The trip to Safaris was very impressive. We had very good driver, young guy from Sri lanca.
Matvey R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Welcome back from your trip! We are pleased to hear that you had a wonderful time and had the good fortune to contract with a knowledgeable travel guide while traveling in the United Arab Emirates.
    If you needed it, your International Medical Group iTravelinsured SE plan would have provided that same high level of travel insurance protection.
    Mar 22,2019
International Medical Group iTravelInsured SE
Thank you for excellent service and peace of mind for your customers.
Alexander D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I bought the plan but I did not have to use it, so I had no interaction with you.
Judith L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Luckily, having not had to use your service, I can only say so much. It was easy to contact you and keep adding coverage. My 3 stars were because I don't know how it would be with a claim. That is the most important part, yes?
Peter H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I was very satisfied with how easy it was to deal with the claim. I would definitely use this insurance company again for future trips.
Paula Ann R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Mar 20,2019
International Medical Group iTravelInsured SE
Gave me peace of mind knowing I had coverage in the event of unforeseen issues. The coverage was good, the Rep was very helpful. The price was affordable. I will be looking at insuring my next vacation Dec 2019.
Bernice A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Mar 19,2019
International Medical Group iTravelInsured SE
When I purchased this I was not aware that it didn't cover all reasons for cancellations...somewhere in the fine print I guess....so when I called about the coverage I was told "too bad, you're not covered...nothing we will do for your". So in the end not only did I end up having to cancel the trip for 4 people, absorb all the nonrefundable $$ but I wasted the insurance fee.
Joan L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you had to cancel your trip. We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy.

    Comprehensive plans are designed to cover as many risks as possible,
    but it appears that your trip was cancelled due to an event that would require a plan with Cancel for Any Reason.

    There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted.

    The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Mar 21,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I never had to use it, however, the cost and coverage was reasonable upon any emergency I might could have had. Thankful it was not needed and glad the cost was a minimum fee compared to the other plan that was available through the cruise ship.
April P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Glad to have the plan. Makes us feel safe.
BLAND W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. Medjet
    (4.63)
  5. Arch RoamRight
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.65)
  2. GeoBlue
    (4.62)
  3. Travelex
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.49)
  5. John Hancock Insurance Agency, Inc.
    (4.48)