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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance SE product page.

Customers who have visited Antarctica rated the International Medical Group iTravelInsured SE plan
4.26 out of 5
15
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We are completely dissatisfied with the insurance policy purchased from IMG. Our trip did not happen and they denied our claim, even though the coverage included the reason for the cancellation. We have filed an appeal and IMG has been completely non-responsive (other than their auto replies). At this time, we feel we have no option other than proceeding with a complaint to the state insurance department regarding fraud as well as contacting an attorney. We would not recommend using IMG.
Jerry W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Glad we didn’t have to use it but glad we had it if needed since there was Covid all around us!
Daniel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
This company has helped me twice in the past year with family illness’s and death.
Service has been good.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Didn’t need to file a claim so can’t comment on that.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I found the process of investigating, selecting and understanding travel insurance very difficult. I am not certain I was adequately covered, and had I needed to file a claim, I felt like I might need an attorney to get the paper work correct.

Needs to be more user friendly and in plain english.
Henry C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. As you indicated, there is no doubt that it can be a difficult and confusing process when trying to select the best policy for your trip.

    The International Medical Group iTravelInsured SE plan, as do all of our policies, include the full insurance certificate which explains all of the terms, conditions, and exclusions for that specific policy. In addition, any of the items that appear in blue print within your quote provides a hyperlink to more detailed information. Your International Medical plan also offers you a 10 day refund period:

    "TEN-DAY LOOK: If You are not satisfied for any reason, You may cancel insurance under this Policy by giving the Company or the agent written notice within the first to occur of the following: (a) ten (10) days from the Effective Date of Your Insurance; or (b) Your Scheduled Departure Date. If You do this, the Company will refund Your premium paid provided no Insured has filed a claim under this Policy."

    We also understand that this information may be confusing, so we also invite you to take advantage of our online chat representative who is available to stay with you through the entire quote and purchase policy and answer your questions. Our licensed insurance experts are always happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Feb 06,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I thought the price was great for the coverage. However, since I didn't have to use it, I can't comment on the quality of the plan.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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