Travel Insurance Reviews International Medical Group iTravelInsured SE
iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance SE product page.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
They were courteous, efficient and helpful..
Patsy W. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Insurance is only good if you use it and I buy it hoping I will never need to make a claim. I thought the policy was over-the-top expensive.
Cyndi H. would not
recommend this plan to a friend or relative.
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IMG RR Team AccountInternational Medical Group
Thank you for sharing your feedback about International Medical Group. We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Nov 16,2018
The trip included a
cruise
International Medical Group
iTravelInsured SE
My wife passed away before our trip. IMG made the claims processes overly difficult and time consuming. Representatives of IMG were not truthful with me about needing more information and correspondence that IMG supposedly sent me. As soon as I threatened legal action to get my claim paid, my claim was paid. Due to its very poor customer service, I strongly urge you not to let this company continue to solicit business through your website.
Scott F. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
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Carol
First of all, we would like to express our condolences for the loss of your wife. We also apologize for the turnaround time taken to process your claim. We certainly did not wish to increase your stress by making the claims process more difficult.
After reviewing your claim, International Medical Group acknowledged that they did not escalate the process, so your claim followed the usual time frame. It was received by the insurance company on 8/31/2018 and was finalized on 9/26/2018 with the check being mailed on or about 10/3/2018 after the month end check run.
International Medical Group and InsureMyTrip both regret that your claims representative did not acknowledge your frustration and provide more attention to your claim. Please rest assured that the company appreciates your comments which they have carefully reviewed with their representatives to improve service.
Once again, please accept our apology.Oct 30,2018
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